PricewaterhouseCoopers – broadly known as PwC – is an international network of professional services providers specializing in industry assurance and advisory services.
PwC has long been known for its tax, accounting, and assurance services, but the veteran network of firms hasn’t missed the rise of IT services and solutions. As a top enterprise IT channel partner, PwC has an extensive international footprint and offices in nearly every country with a workforce of almost 300,000, helping clients achieve business and digital transformation.
This profile looks at PwC services and solutions, target markets, user opinion, industry recognition, and more for potential channel partners to evaluate.
PwC Solutions and Specialties
The PwC portfolio of professional services splits into two solution segments:
- Trust Solutions like financial audits, ESG reporting, tax services, and digital assurance
- Consulting Solutions like cloud, cyber, risk, managed services, and transformation
Though the company’s trust solutions are worthy of enterprise consideration, this article will focus on PwC’s consulting solutions aligned with the IT channel landscape.
Cloud and Digital
The company has the industry, engineering, and strategic expertise to help clients achieve digital transformation in the cloud-first era. PwC’s capabilities include emerging technologies, data and analytics, cybersecurity, and cloud infrastructure management.
With enterprise reliance on software suites, PwC offers business application solutions for AWS, Guidewire, Microsoft, Oracle, Salesforce, SAP, and Workday, and managed application services.
Cybersecurity, Risk, and Regulatory
The next generation of risk management seems decidedly tangled with cybersecurity as both address the increasing damage caused by IT vulnerabilities. PwC’s tenure in risk and regulatory management makes it a natural choice for enterprise organizations in financial services, information technology, and healthcare industries managing compliance.
As information governance and privacy become a priority for all stakeholders, PwC offers solutions for enterprise technology, implementation and operations, risk and control management, and investigations and forensics.
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Managed Services
For clients looking to outsource business functions strategically, PwC’s managed services can cover legal, project management office (PMO), financial crimes compliance, etc.
Application Managed Services: PwC’s pool of consultants, developers, and project managers can manage, maintain, and enhance applications and user experience while accelerating business services.
Application Security and Controls Managed Services: The enterprise vendor offers monitoring, testing, and reporting for applications, configurations, privileged access control, IT general control (ITGC), and Sarbanes-Oxley (SOX) compliance.
Controls Testing and Monitoring Managed Services: PwC assists clients in defining, developing, and executing a strategic framework for operating model and controls testing monitoring.
Cyber Managed Services: For enterprise cybersecurity, PwC provides clients with management services for threat detection and response, vulnerability remediation, and identity and access control across cloud and on-premises operations.
Transformation Services
As markets evolve, business transformation is necessary to survive in competitive industries. PwC’s Fit for Growth approach articulates the company’s focus through growth-focused reorganizations, cost structure transformation, and building differentiating capabilities. PwC’s transformation services cover broad business segments like customers, operations, workforce, deal values, and more for enterprise clients.
PwC Products
In addition to the company’s extensive service offerings, PwC’s in-house product portfolio covers five strategic areas of business transformation for clients:
- Customer Engagement
- Operations Improvement
- Risk Management
- Strategic Intelligence
- Workforce Experience
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Target Markets
PwC’s experience in audit, assurance, tax, and consulting services for organizations means expertise across industries to address standards, regulations, people, and supply chains. The global partnership lists 27 different sectors for prospective clients, including:
- Asset management, banking, capital markets, and insurance
- Capital projects, infrastructure, engineering, and construction
- Energy, utilities, power, mining, oil, and gas
- Pharmaceuticals, life sciences, and health industries and services
- Technology, media, and telecommunications
- Transportation, logistics, hospitality, and leisure
Insights and Research
As a leading industry services provider, the enterprise vendor also offers extensive insight into the regulatory, market, and consumer trends pertinent to business clients. PwC’s featured research includes webcasts, case studies, surveys with industry executives, and specific insight into tax, governance, health, and financial services industries.
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Alliances and Ecosystems
The enterprise channel partner holds almost 60 alliances with notable IT companies, including:
| Featured Partners | Adobe, Amazon Web Services, Google, Guidewire, Microsoft, Oracle, Salesforce, SAP, Workday, and Workiva. |
| Other Notable Partners | Appian, Automation Anywhere, Blue Yonder, Celonis, Cloudera, Coupa, CyberArk, DXC, ESRI, Facebook, ForgeRock, HPE, Micro Focus, Mulesoft, Netskope, Okta, OneStream, Palo Alto Networks, Pegasystems, Snaplogic, Tanium, Tableau, UiPath, and Vertex. |
Industry Recognition and Reviews
The Forrester Wave
| Industry Report | When | What |
| Data Management Service Providers | Q4 2021 | Leader |
| Global Cybersecurity Consulting Providers | Q4 2021 | Leader |
| RPA Service Providers in Healthcare | Q3 2020 | Leader |
| Global Digital Experience Agencies | Q4 2019 | Leader |
| Microsoft Dynamics 365 Services | Q2 2019 | Leader |
Gartner Magic Quadrant and Peer Insights
| Industry Report | When | What |
| Data and Analytics Services Providers | 2021 | Leader |
| SAP S/4HANA Application Services, Worldwide | 2021 | Leader |
| Oracle Cloud Applications Services, Worldwide | 2021 | Leader |
| CRM and Customer Experience Implementation Services, Worldwide | 2021 | Leader |
| Global Marketing Agencies | 2020 | Challengers |
PwC holds almost 350 client reviews with an average score of 4.6 / 5 stars across a dozen solution categories on Gartner Peer Insights, including:
- Application Services for SAP and Oracle
- Benchmarking Services for Transportation Rates and Logistics Performance Metrics
- Security Consulting Services
- Identity and Access Management (IAM) Professional Services
- Supply Chain Strategy, Planning and Operations Consulting
In customer reviews, clients highlight the company’s professionalism, curtailed solutions, and level of emerging technology and industry expertise.
IDC MarketScape
| Industry Report | When | What |
| Worldwide Artificial Intelligence Business Services | 2021 | Leader |
| Worldwide Incident Readiness Services | 2021 | Leader |
| Worldwide Microsoft Implementation Services | 2021 | Major Player |
| Worldwide Cloud Professional Services | 2020 | Leader |
| Worldwide Oracle Cloud Implementation Services | 2020 | Leader |
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PwC Competitors
- Accenture
- Deloitte
- Ernst & Young
- IBM
- Infosys
- KPMG
- NTT Data
- Tata Consultancy Services
- Teradata
- Wipro
PwC: Company Background
In 1998, two accountancies – Price Waterhouse and Coopers & Lybrand – with roots dating to the mid-1800s merged to form PricewaterhouseCoopers. Following trends in brand marketing, the enterprise IT partner shortened its brand name to PwC in 2010, and all network firms are members of the London-based PwC International Limited (PwCIL).
Today, the PwC network has over 295,000 employees across 720 offices in 156 countries. In 2021, the company reported gross revenue of $45 billion while providing services to 84% of the Global Fortune 500 companies.
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