Fri.Oct 01, 2021

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Infographic: 2021 Sees Customer Support Define Brands

CGS

Since the beginning of 2020, all eyes are on customer service and support. We pulled together a series of stats that showcase how consumers feel about support in 2021, including preferences and experience desires , as well as what companies are investing in to meet changing support expectations. Download this infographic. . CGS_Infographic_CustomerSupportDefinesBrands_2021.pdf.

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MSP Survey Reveals Competitive Challenges in Cloud Era

Channel Insider

The last year has obviously had a profound impact on managed service providers (MSPs), who have seen almost every aspect of their business transformed. A global survey of 1,884 MSPs conducted by Strategy Analytics on behalf of Datto Holding Corp, a provider of data protection and cybersecurity tools widely used by MSPs, finds half of MSPs reporting their clients now have 50% to 75% of workloads in the cloud.

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Cloud Marketplace Office Hours

Tackle.io

Join the Tackle crew and special guests each month to chat about Marketplace topics, best practices, and ask us all your questions. The post Cloud Marketplace Office Hours appeared first on Tackle.

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PAI Submits Response to NIST’s Request for Information on AI Risk Management Framework

Partnership on AI

Share. Our Blog. /. Press Release. PAI Submits Response to NIST’s Request for Information on AI Risk Management Framework. PAI Staff. October 1, 2021. Content Wrapper. Click here to start editing. -->. Content Row. Click here to start editing. -->. With the passage of the National Artificial Intelligence Initiative Act in January 2021, the National Institute of Standards and Technology (NIST) was directed by U.S.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Cloud Marketplace Office Hours

Tackle.io

Join the Tackle crew and special guests each month to chat about Marketplace topics, best practices, and ask us all your questions. The post Cloud Marketplace Office Hours appeared first on Tackle.

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