Humans Vs Machines
EGA
APRIL 15, 2020
While robots which vacuum the carpet, mow the lawn or deliver lunch are cute time savers, their possible entry into the workplace can be scary. Employees who have spent years performing a routine task can be threatened by the idea of technology taking over their job. People in customer-facing roles (cashiers, bank tellers, check-in agents) may argue that the use of self-service or remote interfaces ‘dehumanizes’ the company.
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