Thu.Mar 03, 2022

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Thinkers50 Radar 2022: Christian Rangen

Thinkers 50

Christian Rangen is founder of Strategy Tools and Engage // Innovate. He is a strategy and transformation advisor to companies and governments globally. His work centers on large-scale strategy & transformation at both company and country level. On Tuesday, 8 March 2022, Chris joins Thinkers50 co-founders Stuart Crainer and Des Dearlove in a conversational session of the Thinkers50 Radar 2022 LinkedIn Live series in partnership with Deloitte.

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Most MSP Customers Lack Incident Response Plans: Kaseya Survey

Channel Insider

Incident response plans are one of the most fundamental cybersecurity disciplines, determining how well an organization is able to respond to a cyber attack. And surprisingly, most customers of managed service providers (MSPs) lack such plans. That was one of the key findings of a Kaseya survey of more than 1,200 MSPs in 40 countries that was released today.

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Customer Experience Is More Than Just a Survey. It’s a State of Mind.

ITA Group

Customer Experience Is More Than Just a Survey. It’s a State of Mind. CX Is More Than Just a Survey. It’s a State of Mind. Ever stop to think about whether your brand has a customer experience program, or whether you simply have a survey? Just 12% of CX pros rated their VoC maturity as high or very high, according to Forrester’s recent “How to Build Your Voice-of-the-Customer (VoC) Program” report.

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What the Best Channel Partner Programs All Have in Common

PLM Alliances

Does your partner program have just one track? Do you have multiple partner programs? Are your tiers named after precious metals? Do you keep trying to garner more partner engagement by tweaking the volume requirements and margins by tier, hoping that if you have the magic combination, you'll double your ROI? If you answered 'yes' to any of the above questions, you might need a program refresh or overhaul.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Spear-phishing vs Phishing - What Are They & How to Avoid Them?

TRG Blog

Internet scams are an ever-present threat that no one is immune to. Scammers never miss a chance to attack both individuals and businesses, so you are always in danger of losing money, assets, and private information. Phishing scams started in the 90s and became a prominent issue at the beginning of the 2000s. While they are not new, these scams have become increasingly sophisticated and pose a serious threat to many businesses.

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A Business Leader’s Guide to Improved Collaboration

Aepiphanni

Collaboration is no longer a “nice to have” in the business world. According to the World Economic Forum, collaboration will define the future of business, serving as a cornerstone for long-term success. As companies become larger and more complex and increasingly embrace remote work or hybrid work models, this will become even more true.