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McKinsey
JANUARY 21, 2022
In a digital age, live voice contacts matter even more in providing a high-quality customer experience. New technologies make voice-data analysis easier to achieve, for lasting results. Insights on Operations Call centers Service operations
Internicola Law Firm
JANUARY 21, 2022
Learn about building revenue streams and find out how to generate income from your franchise system. Franchising can be an excellent way for entrepreneurs to expand their brand and generate steady revenue over time.
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McKinsey
JANUARY 21, 2022
Europe’s big aspiration to reverse the decline of its rail freight industry will require significant effort, with substantial investment and smart thinking. Governments and industry players can help to achieve this goal, as there are examples of success to draw on and some key levers to pull.
Impact
JANUARY 21, 2022
Let’s stop for a moment to consider the usual steps in a marketing campaign. First, you lay the groundwork with budget allocation, media planning, and strategizing. Then comes the execution itself.
Advertiser: ZoomInfo
Successfully complete the five stages of ABM: define, identify, engage, convert, and connect. We’ll show you how to create a unified system with your sales team to help them land more qualified opportunities and connect with prospects like never before.
CGS Inc
JANUARY 21, 2022
For the seventh year, CGS surveyed nearly 200 business leaders and decision makers representing IT, operations, finance and customer service departments across 25 industries.
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