Wed.Feb 22, 2023

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How TRG Manages Projects Using Project Management Prescriptive Method

TRG Blog

The TRG ERP Team ’s project management prescriptive methods are a set of established processes and procedures that guide project teams in the planning, tracking, and execution of ERP projects.

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Iterum Recognized by Frost & Sullivan for Delivering Superior, Seamless and Effortless Customer Experience

Frost & Sullivan

SAN ANTONIO, TX. – February 22, 2023 – Frost & Sullivan continues to track the highly competitive global contact center outsourcing market against the backdrop of an ever-changing, digital transformation landscape. Customer care outsourcers are adapting to this shifting digital setting in order to address an array of new challenges, improve the customer experience (CX), and drive customer loyalty.

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At the Door: Auto Recall Teams Help Manufacturers Close Completion Gaps and Save Lives

Market Source Inc

Our recall teams locate customers like Elmore Jones, who haven’t responded to manufacturer recall notices, and complete the repairs while they wait. In his case, MarketSource got there just in time. The post At the Door: Auto Recall Teams Help Manufacturers Close Completion Gaps and Save Lives appeared first on MarketSource.

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3 Key Ways Call Center Services Enhance Customer Experience—At All Touchpoints

Chameleon Sales

Have you been considering investing in call center services? You may be debating between outsourcing customer support, automated tools, and simply keeping these tasks in-house. As you contemplate your decision, ask yourself: What do high-quality follow-through and customer support look like? Try to recall your best customer service experiences. What made them so pleasant?

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Strategic Partnership Management

Hype

Interestingly, financing is not the top reason for start-ups to pursue partnerships, or even among the top three.