TIM Review

APRIL 1, 2021

Digital technologies have a profound impact on both consumer behavior (Chanias, 2017)and the competitive landscape (Vial, 2019). By providing the means by which firms can reconfigure their product/service mix, digital technologies allow for the creation of new offerings (Yoo et al., Introduction. Several studies (e.g.,

Collaboration 98

Collaboration Co-Alliance Construction Channels and alliances 98

TIM Review

OCTOBER 29, 2021

Everyone from the CEO down to the contact center agent should know what it feels like to be a customer. Under this reality, organizations rely on a digital transformation to enable customer-centricity and improve customer experience (Columbus, 2020). Blake Morgan Keynote speaker, best-selling author & futurist. Introduction.

Retail 52

Retail Insurance Engineering Consumer services 52

Planview Blog

DECEMBER 16, 2022

With the holiday season in full swing and a global recession predicted sometime in the new year, banks remain committed to investing in modernized technology through digital banking transformation efforts vs. traditional cost-cutting routes. Read Next: Digital Transformation in Banking: Why it Matters Now More Than Ever.

Banking 59

Banking Fintech Retail Utilities 59

TIM Review

NOVEMBER 30, 2020

Technological change defines the horizon of our material world as it shapes the limiting conditions of what is possible and what is barely imaginable. According to McKinsey, 58% of organisations embedded at least one AI capability into a process or product (Cam, 2019). 2018; Fountaine et al.,

Partnering capability and readiness 52

Partnering capability and readiness Ecosystems Legal Collaboration 52

TIM Review

JUNE 28, 2021

What are now called “social machines” have been around for decades as part of a computer-driven wave of digitalization that has taken over developed societies around the world, including but not limited to the invention of the Internet. The future masters of technology will have to be light-hearted and intelligent. Introduction.

Government 52

Government Ecosystems Construction Banking 52

Thinkers 50

OCTOBER 20, 2021

The Coaching and Mentoring Award is unique among our awards because it starts with a longlist of 50 nominees, selected via the 100 Coaches network. She is a believer of the WE before the I, the power of teams, and supporting one another to bring out the best in ourselves to become successful leaders of our diverse paths. 4: CB Bowman.

Co-Alliance 116

Co-Alliance Mergers and acquisition activities Banking Partnering capability and readiness 116