Thu.Nov 02, 2023

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How to Leverage AIOps to Cut Customer Service Costs

SEO Magazine

Are you someone looking to improve your customer service and save money? Then, consider AIOps for customer service. An innovative blend of AI and operations management can help dramatically reduce your support costs. By streamlining complex processes with machine learning , you’ll experience fewer human errors as well. Imagine fast responses that are resolved on first contact!

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Why "Winning" Internal Negotiations Leads to External Wins

Vantage Partners

As the world shrinks and becomes more interconnected, global clients have come to expect their preferred providers to deliver services and be accountable everywhere and anywhere. For the provider, the reality may be that they cannot deliver every service in every location this client requires, but they must rely on a network of partners. Whether those partners are truly third parties, or more like subsidiaries, business units, regional divisions, or something else, they are often in fact account

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TeamT5 Awarded Frost & Sullivan’s 2023 Taiwanese Company of the Year Award for Offering Superior Intelligence-driven Cyber Defense Solutions

Frost & Sullivan

SAN ANTONIO – November 2, 2023 – Frost & Sullivan recently researched the threat intelligence industry and, based on its findings, recognizes TeamT5 with the 2023 Taiwanese Company of the Year Award. TeamT5 is a well-positioned Taiwanese threat intelligence provider that supports customers in the United States, Japan, and Taiwan. TeamT5’s vast customer base includes government agencies, financial companies, telecom operators, high-tech companies, electronic manufacturing services companies,

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Why You’re Missing Out on the Best Ideas

INSEAD Knowledge

In the quest for groundbreaking solutions, businesses actively seek a wide range of distinct ideas. However, the suggestions they receive – whether from employees or external contributors – eventually end up being quite similar. Why does this happen? Our research shows that businesses influence the ideas they get because they send signals about what they like.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Good integration delivers real M&A value. Or does it?

BTD Consulting

Despite 20 years in the business, this is a fair question: Yes, there’s an obvious ‘common sense’ logic to the notion that deal benefits won’t be delivered unless you have a plan. You can’t deliver the plan unless it’s executed well. You can’t achieve success unless you bring your people with you. But the real question – certainly the one in the minds of your investors or lenders – remains central, even if not explicitly asked: How much time, effort and cash, internally or externally, should y

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Natural Language Generation Strategies to Boost Your SEO

SEO Magazine

Are you looking to enhance your SEO strategies? Well, you’ve come across the right place! Discover how natural language generation can boost your efforts by leaps and bounds. This advanced technology, combined with Artificial Intelligence, optimizes content for better search engine results. Unearth insights into AI-driven processes that formulate efficient, SEO-friendly content without breaking a sweat!

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Frost & Sullivan Honors Komodo Health with Technology Innovation Leadership Award for Its Data-Driven Platform to Improve Patient Care

Frost & Sullivan

San Antonio, TX and San Francisco, CA — November 2, 2023 — Frost & Sullivan recently researched the real-world evidence (RWE) IT solutions industry and, based on its findings, recognizes Komodo Health with the 2023 North American Technology Innovation Leadership Award. Komodo is an American software-as-a-service (SaaS) provider that converts vast amounts of data into meaningful insights to increase productivity and deliver exceptional value to its healthcare customers.

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What Happens in a ClearPoint Strategy Evaluation?

ClearPoint Strategy

See how you can get one for free before the new year.

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The history of Kubernetes

IBM Business Partners

When it comes to modern IT infrastructure, the role of Kubernetes —the open-source container orchestration platform that automates the deployment, management and scaling of containerized software applications (apps) and services—can’t be underestimated. According to a Cloud Native Computing Foundation (CNCF) report (link resides outside ibm.com), Kubernetes is the second largest open-source project in the world after Linux and the primary container orchestration tool for 71% of

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Maximize Productivity and Simplify IT Management with Conversational AI

ChatGPT has dominated boardroom conversations for months now. From drafting a stock trading program, to creating a SQL query to model data, there are practically no limits to the applications of the AI language model assistant. At ManageEngine, we have been working on our own AI-assistant, Zia. Zia is a fully-trained analytics assistant that can perform a range of functions such as creating and adding reports to dashboards, providing conversational support to data analysis, insight discovery, bu

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State of Cloud GTM 2023

Tackle.io

INTRODUCTION Download the PDF. Written by John Jahnke, Sanjay Mehta, Nicole Wojno Smith, Adam Boyle, and Erika Childers After three years of publishing the State of Cloud Marketplace Report , we’re thrilled to elevate this research into the industry’s first and only report focused on how software companies are driving efficient routes to market with the Cloud Providers.