Fri.Jan 26, 2024

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Maximizing Efficiency: How Healthcare Contact Center Consultants Revolutionize Patient Communication

Jake Jorgovan

In healthcare, clear and effective communication is pivotal, yet often elusive. Many healthcare providers grapple with the challenge of managing high call volumes while ensuring patient satisfaction and efficient service. This specialized dilemma calls for an innovative solution. You're in the right place to discover how to transform this challenge into an opportunity.

Utilities 130
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Networks unchained: the shift toward intent-based autonomous operations

IBM Business Partners

Telecommunications industry, a cornerstone of global connectivity, has been going through a technological renaissance for some time, driven by innovations such as 5G, IoT, cloud computing and AI. As a result, networks have become increasingly hard to manage. There is a need for automation to handle routine tasks, monitor network health and respond to issues in real-time.

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From the Recruiter’s Perspective: Common Myths About Headhunting Debunked [Part 1: For Companies]

Jake Jorgovan

The headhunting landscape is shrouded in misconceptions, much like Scottish moors are usually shrouded in fog. However, these myths can leave businesses unsure of headhunting practices and their implications. You're in the right place, though. In this article, you will uncover truths behind common headhunting myths, learning about: The actual cost implications.

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IBM and business partner bring intelligent equipment maintenance to automotive company with IBM Maximo

IBM Business Partners

IBM® recently announced that it has worked with its business partner, Beijing Shuto Technology Co., Ltd. (hereafter as Shuto Technology) to help a joint venture Original Equipment Manufacturer (OEM) in China to obtain information in an accurate and cost-effective way for on-site technicians. This makes the client’s equipment repair work more efficient and improves the reliability of its equipment.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The Essential Guide for Choosing the Right Healthcare Contact Center Consulting Firm

Jake Jorgovan

This guide shows you how to select the most suitable healthcare contact center consulting firm for your needs. Take these factors into account to gain the necessary knowledge and tools to make an informed decision. Ultimately, that’s how you ensure the success and efficiency of your healthcare communication strategies. Let’s dive right in. Benefits of Working with a Healthcare Contact Center Consulting Firm Working with a healthcare contact center consulting firm can bring numerous benefits to h

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The Evolving Role of the Chief Marketing Officer in 2024

Jake Jorgovan

CMOs hold a critical position in shaping the success and image of their organizations. Their responsibilities, traditionally encompassing advertising, market research, and customer service, have expanded to include digital strategy, data analytics, and customer engagement in the online realm. As we step into 2024, the role of the CMO is undergoing a major shift.

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Decoding the future: unravelling the intricacies of Hybrid Cloud Mesh versus service mesh 

IBM Business Partners

Hybrid Cloud Mesh, which is generally available now, is revolutionizing application connectivity across hybrid multicloud environments. Let’s draw a comparison between Hybrid Cloud Mesh and a typical service mesh to better understand the nuances of these essential components in the realm of modern enterprise connectivity. This comparison deserves merit because both the solutions are focused on application-centric connectivity albeit in a different manner.

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The Chief Marketing Officer's Guide to Successful Campaign Management

Jake Jorgovan

Chief Marketing Officers (CMOs) are the brains behind a brand’s image and marketing successes. One of their key roles is conducting solid campaign management. Simply put, campaign management is how a marketing campaign gets planned, executed, and analyzed. It’s everything from figuring out who to talk to, what to say, and how to measure success. The CMO is the captain of this ship, steering campaigns in line with the company’s goals and ensuring they click with people.

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50 Tips to THRIVE in 2024

PSMJ Resources Blog

It all started in 1974. The average home price in the United States was $38,000, Barbra Streisand was at the top of the charts with The Way We Were, and Skittles made their debut! More than that, It was also when PSMJ got its start with the essential business management update for architects and engineers – Professional Services Management Journal – still the go-to resource for the most successful firm leaders.

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Maximize Productivity and Simplify IT Management with Conversational AI

ChatGPT has dominated boardroom conversations for months now. From drafting a stock trading program, to creating a SQL query to model data, there are practically no limits to the applications of the AI language model assistant. At ManageEngine, we have been working on our own AI-assistant, Zia. Zia is a fully-trained analytics assistant that can perform a range of functions such as creating and adding reports to dashboards, providing conversational support to data analysis, insight discovery, bu

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How to Promote, Market, and Grow a Recruiting, Headhunting, and Executive Search Firm

Jake Jorgovan

If you have a recruiting, headhunting, and executive search firm, a unique challenge emerges: differentiating your services in a market flooded with competition and rapidly evolving client needs. Rest assured, you've landed on the right page. This article teaches you to: Craft a marketing plan that resonates with your target audience and sets you apart from competitors.

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The different types of renewable energy 

IBM Business Partners

Renewable energy , also known as clean energy, is produced from natural resources that are generated and replenished faster than they are consumed—such as the sun, water and wind. Most renewable energy sources produce zero carbon emissions and minimal air pollutants. Fossil fuels (oil, coal and natural gas) on the other hand, are finite resources and release harmful greenhouse gas emissions (GHGs), including carbon dioxide (CO2) and methane, when burned.

Energy 82
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How to Dominate Page One with AI Content

SEO Magazine

Do you want your website to shine on search engine results pages? With nearly half of marketers turning to generative AI, staying ahead means embracing this technology. Most use AI for sparking new ideas. They find it vital in their strategy for content marketing. As SEO reshapes the market scene, consider how AI can elevate your brand’s online presence.

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Instana 2023: Recapping our latest innovation

IBM Business Partners

You asked, and we delivered! At Instana, addressing our customers’ needs and creating a simple tool that is easy to use is fundamental to helping our DevOps and SRE teams reduce burnout rates, allowing them to excel in what they do best. Taking all your feedback and market insights into perspective and careful consideration, we are thrilled to announce that in 2023.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Instana 2023: Recapping our latest innovation

IBM Business Partners

You asked, and we delivered! At Instana, addressing our customers’ needs and creating a simple tool that is easy to use is fundamental to helping our DevOps and SRE teams reduce burnout rates, allowing them to excel in what they do best. Taking all your feedback and market insights into perspective and careful consideration, we are thrilled to announce that in 2023.

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How Indigenous perspectives can guide climate innovation for a just transition: IBM teams up with Net Zero Atlantic in Canada

IBM Business Partners

The windswept province of Nova Scotia lies on Canada’s Atlantic coast, and comprises part of Mi’kma’ki, the traditional districts of the Mi’kmaq First Nations people. In recent years, Nova Scotia has become a promising site for the clean energy transition, with some of the world’s fastest offshore wind speeds and potential for hydrogen development.

Energy 122