Frost & Sullivan

JUNE 22, 2023

San Antonio, TX — June 22, 2023 — Frost & Sullivan recently researched the contact center-as-a-service (CCaaS) industry and, based on its findings, recognizes Five9 with the 2023 LATAM Competitive Strategy Leadership Award. Five9 is a well-positioned CCaaS platform provider that excels in the LATAM cloud contact center arena as a market-leading software company with over 21 years of CCaaS experience.

Telecommunications 98

Telecommunications Insurance Banking Retail 98

ForzaDash

JUNE 22, 2023

Getting a testimonial from an MSP client can be a valuable way to showcase the quality of your products or services and build trust with potential MSP customers. Here are some practical steps to help you get a testimonial from a client: 1. Provide excellent service: The foundation of receiving a positive testimonial is to deliver exceptional service or products that genuinely help your client.

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TRG Blog

JUNE 22, 2023

In today's dynamic business landscape, external market forces are constantly evolving, impacting organisations of all sizes. Even large enterprises have realised the need to take corrective action to weather an impending recession.

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CenterPoint Group

JUNE 22, 2023

The past few years haven't been easy for many procurement and supply chain professionals. A global pandemic. Geopolitical tensions. Rapid changes in customer demand. All of these factors, among others, have posed a variety of supply chain procurement challenges.

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Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Phoenix Consulting Group

JUNE 22, 2023

Ease of Doing Business (EoDB) is frequently cited as a key element in successful partnering. In my business, I often find that partners cite that they partner with the Big Brand Gorilla in their market because they have to—customers demand it. But if they’re given a choice, they will lead with the Challenger Chimp, a second-tier competitor, because they are easier to do business with.

Ecosystems 52

Ecosystems Channels and alliances Collaboration Utilities 52

Phoenix Consulting Group

JUNE 22, 2023

I was recently asked if partnering is complex or complicated. This had me stumped because I had always thought of these terms as synonymous. So I did some homework. I found a great article from MIT Sloan that gave me a good working idea of the differences. Here it is in a nutshell: “Complicated problems can be hard to solve, but they are addressable with rules and recipes, like the algorithms that place ads on your Twitter feed.

Channels and alliances 52

Channels and alliances Ecosystems Collaboration Government 52

Binfire Collaboration Blog

JUNE 22, 2023

Keeping documentation in check can be a tedious activity. It doesn’t help that it is a continuous task that you can’t simply do once and forget about it once it’s over. Instead, you need to create new documents and update old ones regularly. Luckily, technology has advanced so much that you no longer have to hire additional employees to take care of your documentation but can instead use tools to help you.

Utilities 52

Utilities 52

SFE Partners

JUNE 22, 2023

Unraveling Sales Ops and RevOps In today’s dynamic business landscape, organizations are continually seeking new ways to optimize their operations and drive revenue growth. Two essential functions that contribute significantly to achieving these goals are Sales Operations ( Sales Ops ) and Revenue Operations ( RevOps ). While these terms may sound similar, they encompass distinct areas of expertise and play unique roles within an organization.

Finance 40

Finance System integrators Collaboration 40

IBM Business Partners

JUNE 22, 2023

When IBM Consulting’s Neeraj Manik spoke recently with a large pharmaceutical client about how to streamline and improve its front-office and back-office financial processes, he pointed to a web of interconnected business challenges the organization was facing: “too many invoices, too many suppliers, too much money being paid to suppliers,” as Manik put it.

Insurance 88

Insurance Finance 88

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