Mon.Jun 26, 2023

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Boosting IT Services with Client Portal Implementation

Managed Services Platform

Client portal implementation is a critical process that can enhance IT insights and improve the overall client experience. With careful planning, it can offer personalized views, provide high-value marketing collateral through lead gen, and even incorporate mock budgets for added benefits.

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Top 10 MSP Customer Profile Templates for Sales

Channel Insider

A managed service provider customer profile template is a structured tool that helps MSPs specify high-level information about their ideal clients to better understand their preferences and behaviors. It typically includes elements like demographics, firmographics, and technographics. A complete template helps you segment your customer base to make sure you target the right businesses, tailor your marketing and sales efforts, and identify leads most likely to convert.

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How to responsibly scale business-ready generative AI

IBM Business Partners

Imagine the possibilities of providing text-based queries and opening a world of knowledge for improved learning and productivity. Possibilities are growing that include assisting in writing articles, essays or emails; accessing summarized research; generating and brainstorming ideas; dynamic search with personalized recommendations for retail and travel; and explaining complicated topics for education and training.

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Uniting Sales and Marketing: A Powerful Approach to Master MSP Lead Follow-Up

ForzaDash

In today’s fast-paced business landscape, aligning sales and marketing teams is no longer just an option; achieving sustainable growth and maximizing MSP lead conversion rates is necessary. Lead follow-up becomes a cohesive and strategic process when sales and marketing collaborate seamlessly. This blog will explore the benefits of merging sales and marketing efforts for lead follow-up.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The Hybrid Cloud Forecast: Part 2

IBM Business Partners

In my previous post , I described how I got started with a podcast series called The Hybrid Cloud Forecast. In each episode, I invite an IBM Fellow as the guest and ask them to share their insights on hybrid cloud and their careers and experiences. Across the 30+ episodes published so far, three themes have emerged that appeared to come up: Research , which I covered in the previous blog Journey to Cloud , which I will cover here Life Stories , which I will leave for the next blog post Theme: Jo

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IBM Tech Now: June 26, 2023

IBM Business Partners

​Welcome IBM Tech Now, our video web series featuring the latest and greatest news and announcements in the world of technology. Make sure you subscribe to our YouTube channel to be notified every time a new IBM Tech Now video is published. IBM Tech Now: Episode 79 On this episode, we’re covering the following topics: The age of quantum utility The general availability of IBM Storage Defender Stay plugged in You can check out the IBM Blog Announcements for a full rundown of all news,

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Realizing Value from Customer Success

Market Source Inc

Scaling customer success is a powerful way to ensure your customers realize value from your product. Thought leaders from Autodesk, Meta, and Rockwell Automation share how to scale and trends to watch. The post Realizing Value from Customer Success appeared first on MarketSource.

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The six strategic uses cases for AIOps

IBM Business Partners

The benefits of AIOps are many. By infusing artificial intelligence (AI) into IT operations , you can leverage the considerable power of natural language processing and machine learning models to automate and streamline operational workflows. For today’s IT professionals, AIOps is also one of the fastest ways to realize tangible ROI from digital transformation investments.

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New PSMJ A/E Compensation Research Shows Salary Increases Reaching a 20-Year High

PSMJ Resources Blog

There hasn’t been much holding down architecture and engineering (A/E) compensation levels lately. Skyrocketing inflation, an extremely tight labor market, and record levels of backlog have all converged to make the largest operating expense for most A/E firms a bit larger in 2022. Pay raises, according to data in the just-released 2023 A/E Compensation Benchmarking Suite from PSMJ Resources, Inc., reached a 20-year high in 2022 with a median increase of 6% for management, professional, and tech

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Maximize Productivity and Simplify IT Management with Conversational AI

ChatGPT has dominated boardroom conversations for months now. From drafting a stock trading program, to creating a SQL query to model data, there are practically no limits to the applications of the AI language model assistant. At ManageEngine, we have been working on our own AI-assistant, Zia. Zia is a fully-trained analytics assistant that can perform a range of functions such as creating and adding reports to dashboards, providing conversational support to data analysis, insight discovery, bu

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How resilient is your data in the cloud?

IBM Business Partners

As any business leader is keenly aware, market and organizational dynamics have changed rapidly over the last several years, and despite any desire we might have to ‘get back to normal,’ the pace of change keeps accelerating. Customers expect a personalized and proactive (and often digitally enabled) experience, competition from unexpected directions is disrupting once-stable markets, and remote work is clearly sticking around for many enterprise roles.

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In the Quest for Flexible, Efficient, and Sustainable Transport, Cities Turn to Technology-Driven Shared Mobility Modes

Frost & Sullivan

Chinese ride-hailing behemoth, Didi Global, recently announced that it was partnering with Chinese new energy vehicle manufacturers to develop robotaxis that it planned to deploy in its fleets by 2025. This is just one of the many instances where shared mobility – robotaxis in this case – has been in the spotlight. The move away from personal transport, paralleled by the intensifying thrust on integrated, multimodal, and sustainable transport networks, is providing a fillip to the shared mobilit

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Using Technology to Identify Your Customer’s Needs: A Guide for Business Owners

Binfire Collaboration Blog

Understanding what your customers want is crucial to the success of any business. It is essential to know what their needs and desires are to provide them with the products or services they are looking for. By understanding your customer’s needs, you can tailor your offerings to meet their needs, which can lead to increased customer satisfaction and loyalty.

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Apple’s Latest Privacy Changes: What the WWDC23 announcement means for impact.com

Impact

For several years, Apple has been on a mission to prevent advertisers from tracking users without consent. We’ve written extensively about past updates from Apple since these changes can impact tracking conversions and user journeys in partnerships programs. At the Worldwide Developers Conference 2023 (WWDC23), Apple announced their latest user privacy and tracking updates.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Introducing the Humanized Client Portal!

Managed Services Platform

A client portal is a game-changer in the world of IT. It offers an interactive platform for clients to make informed decisions.

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New PSMJ A/E Compensation Research Shows Salary Increases Reaching a 20-Year High

PSMJ Resources Blog

There hasn’t been much holding down architecture and engineering (A/E) compensation levels lately. Skyrocketing inflation, an extremely tight labor market, and record levels of backlog have all converged to make the largest operating expense for most A/E firms a bit larger in 2022. Pay raises, according to data in the just-released 2023 A/E Compensation Benchmarking Suite from PSMJ Resources, Inc., reached a 20-year high in 2022 with a median increase of 6% for management, professional, and tech

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Yanfeng Auto adopts IBM Data, AI and Intelligent Automation Software to accelerate digital and intelligent transformation

IBM Business Partners

The global automotive industry is in the midst of major changes and challenges against the trend of electrification and intelligence. According to the recent statistics released by a local auto industry association, the sales of China’s fuel vehicle market have declined for three consecutive years. With the intensification of the price war, some car companies have even withdrawn from the market.