Leadership Challenges When Companies Merge
INSEAD Knowledge
JANUARY 28, 2024
Far EasTone and Asia Pacific Telecom in Taiwan in 2022, True and DTAC in Thailand, as well as Celcom and Digi in Malaysia both in 2023. Typical post-merger issues include differences in organisational culture and operational structures, insufficient network integration, and a tendency to prioritise cost savings over consumer experience.
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