Discovery to delivery: Transform the shopper’s journey
IBM Business Partners
SEPTEMBER 27, 2023
The relevance of a promise The fundamental principle of commerce is the concept of a “promise.” A promise of accuracy in product detail, product capabilities, quality, price and delivery. The promise of accuracy in inventory—or, more importantly, in the availability of inventory—is very important when there are competing demands for the same unit of inventory and unpredictable disruptions to sources of supply.
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