Wed.Apr 19, 2023

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Teleperformance Operations in Brazil Recognized by Frost & Sullivan for Delivering Outstanding Customer Support, Modern Business Optimization, and Transformation Strategies

Frost & Sullivan

San Antonio, TX — April 19, 2023 — Frost & Sullivan recently researched the customer experience outsourcing services industry and, based on its findings, recognizes Teleperformance with the 2023 Brazilian Customer Value Leadership Award. Teleperformance operations in Brazil provides digitally integrated business services and is widely recognized for its high customer support and satisfaction standards based on its customer-centric approach.

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What is a Derivative Action Filed on Behalf of a Business Entity?

Tishkoff

A derivative action, also known as a derivative lawsuit, is a legal claim filed on behalf of a business entity by one or more of its shareholders or members against a third party who has caused harm to the entity. This type of lawsuit is unique in that it seeks to recover damages or other relief on behalf of the entity itself, rather than on behalf of the individual shareholders or members.

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Centric Software Awarded by Frost & Sullivan for Delivering Out-of-the-box Solutions that Optimize Its Customers’ Business Performance

Frost & Sullivan

San Antonio, TX – April 19, 2023 – Frost & Sullivan recently researched the fashion, retail, and consumer goods product lifecycle management (PLM) industry and, based on its findings, recognizes Centric Software with the 2023 Global Customer Value Leadership Award. Centric Software is a fast-moving company in the PLM industry for the fashion, retail, and consumer goods sectors.

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What Is A Balanced Scorecard? A Definition & User’s Guide

ClearPoint Strategy

Everything you’ve ever wondered about the Balanced Scorecard in one complete article

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The Essential Guide to Building a Recurring Revenue Partner Program

PLM Alliances

Recurring revenue models have become a key business strategy for many companies seeking to establish predictable, long-term income streams. A critical component of this approach is developing a robust partner program that fosters collaboration, incentivizes growth, and creates lasting, mutually beneficial relationships. This in-depth guide will examine the essential elements of a successful recurring revenue model partner program and explore how to attract, motivate, and retain valuable partners

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How a water technology company overcame massive data problems with ActionKPI and IBM

IBM Business Partners

Access to clean water is essential for the survival and growth of humans, animals and crops. Water technology companies worldwide provide innovative solutions to supply, conserve and protect water throughout the highly complex and technical water cycle of collection, treatment, distribution, reuse and disposal. After a series of international acquisitions, a leading water technology company formed an Assessment Services division to provide water infrastructure services to their customers.

Finance 97
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Master Planning: Everything You Need To Know

ClearPoint Strategy

Wondering how to manage your community’s growth in a consistent, deliberate fashion?

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Five recommendations for federal agencies to use the cloud to accelerate modernization

IBM Business Partners

One of the most distinguishing things about our federal government is its broad scope of services. No other institution is responsible for doing so much for so many, so quickly, in an ever-changing landscape. No other institution must respond simultaneously to such a breadth of challenges that have only been amplified over the last few years. In response to the COVID-19 crisis, many federal agencies kicked their digital transformations into high gear to help enhance public services, embrace a re

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The 9 Best Balanced Scorecard Resources

ClearPoint Strategy

There are thousands of Balanced Scorecard resources out there, where do you start?

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Maximize Productivity and Simplify IT Management with Conversational AI

ChatGPT has dominated boardroom conversations for months now. From drafting a stock trading program, to creating a SQL query to model data, there are practically no limits to the applications of the AI language model assistant. At ManageEngine, we have been working on our own AI-assistant, Zia. Zia is a fully-trained analytics assistant that can perform a range of functions such as creating and adding reports to dashboards, providing conversational support to data analysis, insight discovery, bu

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A partnership perspective on government cloud security

IBM Business Partners

One of the most distinguishing things about our federal government is its broad scope of services. No other institution is responsible for doing so much for so many, so quickly, in an ever-changing landscape. No other institution must respond simultaneously to such a breadth of challenges that have only been amplified over the last few years. In response to the COVID-19 crisis, many federal agencies kicked their digital transformations into high gear to help enhance public services, embrace a re

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Project Budget Management: Everything You Need To Know

ClearPoint Strategy

The basics surrounding project budgeting - and the software tool to stay on track.

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What Is A Strategy Map?

ClearPoint Strategy

Strategy maps - an effective tool for visualizing your organization's objectives.

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How To Determine Critical Success Factors For Your Business

ClearPoint Strategy

How to determine critical success factors and achieve strategic business success.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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13 Great Alternatives To SharePoint

ClearPoint Strategy

Like the functionality of SharePoint, but not the configuration and confusion?

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11 Common Strategic Planning Questions, Answered

ClearPoint Strategy

We’ve heard these questions asked by many people over the years.

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Healthcare Strategic Planning: An In-Depth Guide

ClearPoint Strategy

Yes, strategic planning in healthcare is tough!

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Breaking Down The Three Levels Of Strategy In Any Business

ClearPoint Strategy

Understanding the levels of your business strategy can help align your company goals

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How to Leverage Intent Data for Better Outcomes

Speaker: Susan Spencer, Principal of Spencer Communications

Intent signal data can go a long way toward shortening sales cycles and closing more deals. The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.

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What Is A Balanced Scorecard? (A Definition)

ClearPoint Strategy

Everything you’ve ever wondered about the Balanced Scorecard in one complete article

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Hospital Strategic Planning: What Should You Include In Your 5-Year Plan?

ClearPoint Strategy

It’s time to create a strategic plan for your hospital or healthcare organization.

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Project Management In Healthcare

ClearPoint Strategy

Learn how project management can help improve patient care.

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Time To Conduct A Strategy Review? Here's How To Get Started

ClearPoint Strategy

4 steps to help identify and approach any strategic shifts in your organization.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Strategic Analysis: What It Is & How To Do It Effectively

ClearPoint Strategy

Are you confusing strategic analysis with one of these other business functions?

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Strategic Control: Breaking Down The Process & Techniques

ClearPoint Strategy

Learn about the importance of strategic control during strategic implementation.

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Reporting Tools & Software: The 5 Most Crucial Aspects (& 9 Popular Tools)

ClearPoint Strategy

With the right reporting tools in your belt, you can change the way you manage.

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The Balanced Scorecard Customer Perspective

ClearPoint Strategy

Be sure to keep these 3 things in mind when you put together this perspective.

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How to Measure the ROI of IT Operations

IT is viewed as a cost center by organizations. In troubling economic times, this puts intense pressure on IT to demonstrate value for IT investments. Register for this webinar to learn how to quantify the intrinsic benefits of IT using analytics.

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How To Perform A Gap Analysis In Healthcare

ClearPoint Strategy

Here's why you should conduct a gap analysis in your healthcare organization.

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How To Do A SWOT Analysis In Healthcare

ClearPoint Strategy

The 4 steps of SWOT analysis and the 5 rules to live by during this process.

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Strategic Management In Healthcare: 5 Things To Consider

ClearPoint Strategy

Learn how strategic management in healthcare is one of your best resources.

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