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How RevOps Can Break Down Silos and Transform the Customer Experience

PLM Alliances

In the midst of challenging economic conditions and rapid tech disruption in 2024 , company leaders are finding ways to cut costs and streamline operations. With an increasing need to do more with less, there has never been a better time for organizations to take advantage of revenue operations (RevOps).

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Want to Put AI to Work? Prime Your Organization With These 5 Shifts

Planview Blog

Pair these considerations with internal and external pressures to rapidly adopt generative AI and scale it, and leveraging AI is easier said than done. Dr. Rich Sonnenblick, Chief Data Scientist at Planview, started in old-school classical machine learning, and he’s exploring ways to implement it and generative AI into Planview’s solutions.

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An Ecosystem Primer

Tackle.io

In software and technology markets, ecosystems have become more critical to understand and prioritize as customers increasingly seek services and solutions that work well together. A strong ecosystem strategy can help you drive more value to your customers faster. And, how can I make this as easy as possible for customers?”

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Companies to Action: Accelerating Digital Transformation with Disruptive Cloud Technologies

Frost & Sullivan

In the race towards digital transformation, businesses are increasingly turning to the cloud to foster agility, maximize digital resilience, augment customer service management, and increase productivity. Do your teams have the right set of frameworks to capitalize on the benefits of innovative cloud models?

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Hyperautomation Could Dramatically Boost MSSP Profitability

Channel Insider

Advanced automation in the MDR space could increase the analyst-to-user ratio by a factor of as much 20 and massively boost MDR services profitability, Wah told Gartner attendees (see slides below). By 2024, Gartner predicts that organizations will have lowered their operational costs by 30% by adopting hyperautomation.

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Generative AI use cases for the enterprise

IBM Business Partners

Generative AI represents a significant advancement in deep learning and AI development, with some suggesting it’s a move towards developing “ strong AI.” Design content, ad campaigns and innovative products that build better customer experiences.

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Getting ready for artificial general intelligence with examples

IBM Business Partners

A world where computer minds pilot self-driving cars, delve into complex scientific research, provide personalized customer service and even explore the unknown. But, unlike humans, AGIs don’t experience fatigue or have biological needs and can constantly learn and process information at unimaginable speeds.