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The Effects of Competence-Based, Expressive and Collaborative Service Performance on the B2B Service Relationship

TIM Review

Industrial Marketing Management , 42(8): 1398-1410. PDF: Download this article as PDF. DOI: [link]. Selviaridis, K., Spring, M., & & Araujo, L. Provider Involvement in Business Service Definition: A typology. DOI: [link]. Smeltzer, L.R., & & Ogden, J.A. Journal of Supply Chain Management , 38(4): 54-70. Brax, S.A., &