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How IBM and AWS are partnering to deliver the promise of AI for business

IBM Business Partners

Integration and financial constraints : Merging AI with current systems is intricate. Concurrently, McKinsey points out high expenses limit AI integration in 23% of organizations. The retailer uses these insights to optimize inventory levels, reduce costs and enhance efficiency.

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How Can Firms Effectively Use Technology in Customer Journey Management

TIM Review

A global Gartner research assessing companies that have mapped their CJ revealed that for 54% of them, their artifacts became wall art, as they failed to create digital services and IT developments that improved customer experience (Chiu & Daigler, 2019a). 2020; Nam & Kannan, 2020)or specifically (as in Graves et al.,

Retail 52
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The Catch-22 in Strategizing for Radical Innovation

TIM Review

Our main argument is that the severity of the uncertainties associated with radical innovation necessitate an approach to innovation strategy, which is based on a managerial mindset that not only accepts, but embraces these inherent uncertainties. 2011; Carnes et al., 2017), less attention has been given to innovation strategy.