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New Way to De-Risk Cloud Cost Commitment with Archera

Channel Insider

Listen to the podcast: Watch the video: What is Archera? Norton described Archera as a cloud commitment insurance solution with a free SaaS platform that helps customers plan, manage, and purchase native commitments to reduce costs and mitigate risk. There’s no cost; there’s no tax on top of that.

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The customer experience evolution: Today’s data-driven, real-time discipline

IBM Business Partners

An evolution of customer experience (CX) was to be expected. Throughout modern history, organizations have encountered internal and external challenges that changed how they interact with customers and how customers view those organizations. Brand loyalty, already on the wane, became even weaker due to the pandemic.

Retail 103
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Movers & Shakers Interview with Mr. Aharon Horwitz, CEO and Co-founder, Fullpath

Frost & Sullivan

Fullpath is the automotive industry’s leading Customer Data and Experience Platform (CDXP). While in the past, dealerships were able to bank on brand loyalty to create repeat customers, modern shoppers are more educated and less brand loyal than previous generations, performing deep research before making a large purchase like a car.

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Integrating SXO and SGE into Your Digital Strategy

SEO Magazine

Think not just what you feel folks look for but what they actually search online. Then, it makes content that fits what they really want to know or do. We’ve seen how vital it is to focus not only on keywords but also on creating easy-to-use sites. SEO makes sure your stuff gets seen, mainly on SERPs.

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Should You Care About Deinfluencing?

SEO Magazine

Started by Maddie Wells on TikTok back in 2020, it shows consumers the truth about what’s not worth their cash. They’re spotlighting items hyped out of proportion, all while we face economic hardship once again. It excites them to see what’s possible. Now, people love trying new AI tools.

Banking 98
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Leadership in Revenue: The Chief Revenue Officer's Playbook

Jake Jorgovan

CROs increasingly leverage data analytics and AI to predict market trends, customer behaviors, and revenue opportunities. This tech-driven approach enables more precise targeting and personalization, leading to higher conversion rates and customer retention. Another key evolution is the emphasis on customer experience.

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Seven customer service types that organizations should provide

IBM Business Partners

Conducting the best customer service strategy today requires organizations to invest in several customer service types. This way, organizations can ensure their customer base receives answers to their problems in the format they prefer. Customer service is an integral part of the customer experience.