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The Interplay of Digital Transformation and Collaborative Innovation on Supply Chain Ambidexterity

TIM Review

Improved customer service, more integration with suppliers and partners, increased sales, and overall business development are some of the benefits expected when taking the strategic decision of digital transformation (Agrawal et al., JapanGov - The Government of Japan. 2016; Andriole, 2017). IT Professional, 16(2): 58-60.