Mon.Mar 18, 2024

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ServiceNow Boosts Telco Support with NVIDIA Partnership, NetACE Purchase

Channel Insider

Advancing its mission to eliminate silos and unify customer experiences on its Now Platform , ServiceNow has issued exciting news for the telecom industry. The company is extending its generative AI partnership with NVIDIA and plans to acquire NetACE network management and automation technology from Atrinet. The two initiatives underscore the company’s commitment to enhance service delivery and make work flow better within its telecom vertical — and they come on the heels of ServiceNow’s allianc

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Leveraging Custom GPTs for Maximum Impact

SEO Magazine

To make a big splash in today’s world, using custom GPTs is key. Think of them as smart pals who help get your message out there. By tailoring these tools to fit your needs, you stand out from the crowd. They can write like us but faster and sometimes even better, especially when fine-tuned for specific tasks. Dive into this guide to learn how shaping your own GPT model boosts impact far beyond what standard options offer, a surefire way to grab attention and keep it.

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Intradiem Awarded Frost & Sullivan’s 2024 Global New Product Innovation Award for Reducing Contact Center Agent Burnout with Its Advanced AI Solutions

Frost & Sullivan

San Antonio, TX — March 18, 2024 — Frost & Sullivan recently researched the agent experience (AX) industry and, based on its findings, recognizes Intradiem with the 2024 Global New Product Innovation Award. Intradiem offers intelligent automation solutions to enhance productivity and engagement within customer experience (CX) teams, maximizing productivity and engagement through real-time data analytics and machine learning (ML).

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Influencer rate card: what it is and how to use it for negotiations

Impact

So, you’ve found some traction as a creator. Posts are going viral and fans are jumping on board. Maybe you’ve even wrangled a few brand partnerships. But there’s a hurdle standing between you and long-term success: scaling up brand collabs and income streams. With over 200 million creators worldwide , there’s stiff competition for collabs. You must set clear expectations and negotiate with brands to earn what you’re worth in this market.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Which disruptive technologies catalyze innovation in the unified communications and collaboration (UCC) ecosystem?

Frost & Sullivan

Spurred by transformative forces like globalization, new business models, shifting workforce dynamics, and developments in artificial intelligence (AI) and cloud communications, UCC providers are poised to revolutionize business communications. This is triggering innovations in intelligent, flexible, and inclusive solutions that enhance collaboration and productivity in the digital age, unleashing new opportunities to integrate AI-based automation, optimize hybrid work, empower frontline workers

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Is Cummins’ Novel Fuel-Agnostic Engine Platform the Way to Net Zero Emissions?

Frost & Sullivan

Higher Efficiency, Lower Emissions, Multiple Fuels (HELM) is the new mantra as company launches advanced clean diesel X15 engine In 2022, following the waning of the pandemic, global emissions from passenger and cargo transport grew 3% from 2021 levels. At an annual average rate of 1.7% from 1990 to 2022, the transport sector also had the dubious distinction of being the end user sector with the fastest growing emissions.