Increasing Focus on Advancing Digital Customer Experience (CX) Transformation for Brands Boosts European Outsourcing Industry
Frost & Sullivan
DECEMBER 15, 2021
Vassilis Tsantiotis, global director of strategic technology partnerships at Infobip, stated, “Organizations should set the bar even higher: it’s about fostering a more conversational customer experience, which doesn’t simply focus on problem-solving but builds long-term relationships with customers.
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