3 Reasons Why Member Satisfaction is Important to ISTO
ISTO / IEEE
APRIL 24, 2020
ISTO conducts yearly satisfaction surveys to hear how we are doing, where we can improve, and identify new needs of our member programs. ISTO’s commitment to member satisfaction is realized in our 96% average rating from our member programs over the past 6 years*–well above the overall trade association average of 80%. Here are the top 3 reasons why we strive for member satisfaction: Loyalty: Loyalty indicates that members are happy, engaged advocates for our organization.
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