Fri.Apr 24, 2020

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3 Reasons Why Member Satisfaction is Important to ISTO

ISTO / IEEE

ISTO conducts yearly satisfaction surveys to hear how we are doing, where we can improve, and identify new needs of our member programs. ISTO’s commitment to member satisfaction is realized in our 96% average rating from our member programs over the past 6 years*–well above the overall trade association average of 80%. Here are the top 3 reasons why we strive for member satisfaction: Loyalty: Loyalty indicates that members are happy, engaged advocates for our organization.

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Working to Address Algorithmic Bias? Don’t Overlook the Role of Demographic Data

Partnership on AI

Collecting and using demographic data in service of detecting algorithmic bias is a challenge fraught with many legal and ethical implications. How might those concerned about bias within algorithmic models address this? A lack of clarity around the acceptable uses for demographic data has frequently been cited by PAI partners as a barrier to addressing algorithmic bias in practice.

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