Frost & Sullivan

MARCH 22, 2023

SAN ANTONIO, TX. – March 22, 2023 – Recently, Frost & Sullivan assessed the contact center performance management market, and based on its findings, recognized Zenarate with the 2023 North American Customer Value Leadership award. The company infuses artificial intelligence (AI) into tools that streamline recruiting, onboarding, and training agents, as well as other non-contact center employees.

Telecommunications 52

Telecommunications Insurance Utilities 52

Chameleon Sales

MARCH 22, 2023

There is more to B2B lead generation than outbound sales! Strategic and effective inbound call centers provide services that are essential to retaining happy customers and generating more revenue in every industry. However, companies often don’t believe hiring an inbound call center is necessary. Why outsource customer support over the phone, live chat services, email, or social media when your internal team knows your business best?

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Frost & Sullivan

MARCH 22, 2023

It’s common for organizations to struggle with cross-functional alignment, collaboration, and knowledge sharing across information technology (IT) and operational technology (OT) teams. A lack of cooperation and trust between functions leads to inconsistencies in technical standards, cloud-based solutions, and cybersecurity policies, which can impact an industrial organization’s security posture and cyber risk.

Strategic partnership 52

Strategic partnership Collaboration 52

Impact

MARCH 22, 2023

SINGAPORE—21 March, 2023 — Mindshare APAC (a division of the WPP group), a full-service media agency with a highly specialised global affiliate and partnerships unit, has strengthened its strategic partnership with impact.com, the world’s leading partnership management platform driving partnerships for more than 2,500 brands. The growing needs of brands for more sophisticated affiliate marketing strategies and their desire to expand within the region have resulted in a tighter partnership betwee

Ecosystems 52

Ecosystems Strategic partnership Partnership management Collaboration 52

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Hype

MARCH 22, 2023

Becoming a great director of strategic partnerships is no easy feat. Becoming a director of any kind is a challenge in itself but directing strategic partnerships is a unique role that requires a particular combination of skills, experience, and personality traits that set you apart from the rest. However, with the right mindset and dedication, anyone can achieve greatness in this field.

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Strategic partnership 52

Mindmatrix

MARCH 22, 2023

Having a strong sales ecosystem is the key to driving sales revenues. Especially, in the B2B channel space where partner mindshare is elusive and vendors are in fierce competition, vying for partner attention, it is becoming increasingly important to study the sales ecosystem , its components, and understand how to build a channel sales ecosystem that is fundamentally strong.

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Ecosystems Channels and alliances Co-Alliance 40

Impact

MARCH 22, 2023

The post AdTech experts reveal top seasonal marketing trends and strategies for APAC appeared first on impact.com.

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Impact

MARCH 22, 2023

The post New Chief People Officer appointed by impact.com appeared first on impact.com.

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