Humans Vs Machines
EGA
APRIL 15, 2020
People in customer-facing roles (cashiers, bank tellers, check-in agents) may argue that the use of self-service or remote interfaces ‘dehumanizes’ the company. Digitalization: A goal in 2019 has become reality in 2020 as technology has facilitated work, learning, life. But has it replaced humanity?
130 
Let's personalize your content