RFID’s renaissance in retail

McKinsey & Company

A new era brings a familiar technology to the forefront for nongrocery retailers. Retail Insights Retail & Consumer Goods Customer-Experience Design Process automation

The diversity imperative in retail

McKinsey & Company

Consumers are expecting more from brands than ever before, and the cost is high for retailers that don’t take action on racial equity, diversity, and inclusion. Retail Insights

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Crafting a fit-for-future retail operating model

McKinsey & Company

Retailers must move beyond cost cutting to embrace a comprehensive transformation. Retail Insights Retail & Consumer Goods

Navigating the retail storm through supply chain agility

McKinsey & Company

Given COVID-19’s acceleration of digital retail trends, we sat down with Shekar Natarajan from American Eagle Outfitters to discuss the company’s recent push toward digitization. Retail Insights Retail & Consumer Goods

Retail speaks: Seven imperatives for the industry

McKinsey & Company

After a year like no other, the US retail industry faces a still-uncertain future. Our latest research highlights seven imperatives that will position retailers for success—regardless of what is next. Retail Insights Retail environments

5G Is Getting Real at Retail

Market Source Inc

The post 5G Is Getting Real at Retail appeared first on MarketSource. Retail Wearable Tech

The path forward for European grocery retailers

McKinsey & Company

Now evolving consumer demands also require grocery retailers to adopt new strategies to increase performance and pursue growth. Retail Insights Consumer packaged goods Retail environments EuropeCOVID-19 changed the market in unprecedented ways in the past months.

The dos and don’ts of dynamic pricing in retail

McKinsey & Company

Here’s a checklist for retailers. Marketing & Sales Insights Retail & Consumer Goods Retail environments PricingDynamic pricing doesn’t have to be extraordinarily complex, but it does have to be strategic and disciplined.

How a Russian retailer is building a next-generation grocery business

McKinsey & Company

Retail Insights Retail & Consumer Goods Retail environments Russia OperationsIn just one year, Pyaterochka experienced a fiftyfold increase in online-grocery demand. The spike was unexpected—but the company was ready. And its CEO is preparing for even more change ahead.

Retail 100

‘Retailers as experience designers’: Brian Solis on shopping in 2030

McKinsey & Company

In the future, the most successful retailers will employ experts in video-game design and spatial computing, predicts Salesforce.com’s global innovation evangelist. Marketing & Sales Insights Retail environments Customer-Experience Design Innovation Customer experience & loyalty

Digitization in automotive retail in 2021 and beyond

McKinsey & Company

Automotive & Assembly Insights Automotive retailing EuropeExperts from EURODA and Google weigh in on what’s next for the automotive sector as the COVID-19 pandemic continues to accelerate digitization.

E-commerce is shifting how European grocery retailers seek profitable growth

McKinsey & Company

Winning online was a priority for growth in grocery retail even before the onset of the pandemic. Retail Insights Retail & Consumer Goods Retail environments Europe

A year like no other for European grocery retailers: The state of the industry post 2020

McKinsey & Company

The coronavirus pandemic has reshaped the European grocery-retail landscape at unprecedented speed and scale. Retail Insights Retail & Consumer Goods Europe RetailFive major forces at the heart of this change came together and reinforced one another.

Winning back the Retail Customer – It’s Not Too Late

EGA

While the demise of traditional retailers such as Sears, is often attributed to technology growth, the real killer is lack of attention to customer experience, choice and market direction.

Retail 130

Rethinking Retail: The Gig Economy in a Post-Pandemic World

Market Source Inc

Here are ways retailers can capitalize on this exciting trend now. The post Rethinking Retail: The Gig Economy in a Post-Pandemic World appeared first on MarketSource. Retail

The ROI of Retail Sales Training

Market Source Inc

Retail today moves fast. From the latest mobile device, smart appliance, or wearable wellness tracker, it’s growing more difficult for retailers to keep up with the market’s pace. The post The ROI of Retail Sales Training appeared first on MarketSource. Retail

Don’t Succumb to Retail Data Addiction

Market Source Inc

The post Don’t Succumb to Retail Data Addiction appeared first on MarketSource. RetailData is a picture of the past, but used to its full potential, data can help you anticipate what will happen, giving you the ability to impact the future.

How to Improve Performance with Better Retail Sales Forecasting

Market Source Inc

Top-performing retailers know how to keep and retain top talent. The post How to Improve Performance with Better Retail Sales Forecasting appeared first on MarketSource. RetailDiscover the secrets to training that expands customer lifetime value.

Are Your Retail Operations and Marketing Teams in Synch?

Market Source Inc

Seamless communication and sharing of information between retail operations and marketing is essential for driving traffic and sales. The post Are Your Retail Operations and Marketing Teams in Synch? Retail

Do You Really Know Your Ideal Retail Customer?

Market Source Inc

The post Do You Really Know Your Ideal Retail Customer? RetailIdentifying your ideal customers is no longer just about segmentation or location. Gathering targeted customer data goes beyond overall demographics and psychographics. appeared first on MarketSource.

Retail Staffing in 2021: The Shape of Things to Come

Market Source Inc

Many retailers are glad to say goodbye to 2020. Scrambling to meet the challenges wrought by a worldwide pandemic, retail staffing strategies were revamped to meet shifting customer expectations and shopping habits. Retail

Gen Z’s Approach to Shopping and Retail

Market Source Inc

At one time, retailers could build a dedicated following simply by offering lower prices than the competition. The post Gen Z’s Approach to Shopping and Retail appeared first on MarketSource. Retail

Three Secrets to a Better Retail Sales Team: Train. Reinforce. Repeat.

Market Source Inc

Top-performing retailers know how to keep and retain top talent. The post Three Secrets to a Better Retail Sales Team: Train. RetailDiscover the secrets to training that expands customer lifetime value. Reinforce. Repeat. appeared first on MarketSource.

Sustainability and health are top of mind for today’s grocery retailers: An interview with Frans Muller

McKinsey & Company

Retail Insights Retail & Consumer Goods Retail environments EuropeAhold Delhaize’s president and CEO explains how the Belgian grocer has prioritized employees’ mental health, leveraged digital personalization tools to help consumers make healthy and sustainable food choices, and connected with the community through local initiatives.

Learn the Art and Science of a Better Retail Customer Experience

Market Source Inc

Retail operations and marketing should align the customer experience across all touchpoints to coalesce physical brick-and-mortar, online, and e-commerce into a seamless experience. The post Learn the Art and Science of a Better Retail Customer Experience appeared first on MarketSource.

Gen Z’s Attitudes Toward Technology and Retail

Market Source Inc

The post Gen Z’s Attitudes Toward Technology and Retail appeared first on MarketSource. RetailNo generation has been defined by technology quite like Gen Z.

Fuel retail in the age of new mobility

McKinsey & Company

With the industry at a crossroads, operators need to move quickly to rethink strategy, build new capabilities, and transform their businesses. Oil & Gas Insights Oil & Natural Gas

Retail 106

Best of 2020 Retail Blogs and White Papers

Market Source Inc

The post Best of 2020 Retail Blogs and White Papers appeared first on MarketSource. RetailWe’ve closed the books on 2020, but many of the changes and trends that were born out of the pandemic year remain in clear view.

Pandemic lessons from RetailMeNot’s 50,000 retail partnerships

Impact

How does the retail landscape look from an affiliate’s perspective? Thanks to our thousands of relationships with retailers around the world, RetailMeNot has a unique vantage point from which to monitor the retail ecosystem and consumer behavior.

Best of 2020 Retail Blogs and White Papers

Market Source Inc

The post Best of 2020 Retail Blogs and White Papers appeared first on MarketSource. RetailCheck out what everyone was reading in 2020 We’ve closed the books on 2020, but many of the changes and trends that were born out of the pandemic year remain in clear view.

Six Keys to 2020 Retail Holiday Sales Success

Market Source Inc

Retailers and manufacturers who rely on retail distribution must prepare themselves now to benefit from end-of-year shopping to make the most of the holiday season and recapture at least some of the revenue they lost due to the pandemic. Retail Sales

The Retail Training Imperative for the Next Normal

Market Source Inc

The post The Retail Training Imperative for the Next Normal appeared first on MarketSource. Retail Uncategorized

3 Ways Retailers Can Improve The Impact of Their Consumer Social Media

Market Source Inc

The post 3 Ways Retailers Can Improve The Impact of Their Consumer Social Media appeared first on MarketSource. RetailYou can increase revenue generated from social media by responding to the compelling trends, events and social activities in your customers’ lives.

Charting retail banking revenues by generation

McKinsey & Company

The global banking industry is facing a long winter, and in the coming months and perhaps years, the COVID-19 pandemic's impact will present banks with many challenges. Insights on Financial Services

Retail Shopping Gets a New Look a 2020

Market Source Inc

In 2020, a natural threat—the coronavirus—is forcing change, and the retail sector cannot escape it. The post Retail Shopping Gets a New Look a 2020 appeared first on MarketSource. Retail Sales

The Retail Training Imperative for the Next Normal

Market Source Inc

The post The Retail Training Imperative for the Next Normal appeared first on MarketSource. Retail Uncategorized

The postpandemic state of fashion

McKinsey & Company

Retail Insights Retail & Consumer GoodsA transformative year in the technology, trends, and tastes in fashion.

The state of grocery in North America

McKinsey & Company

As the industry looks beyond the pandemic, grocery retailers must determine which trends will endure. Retail Insights Retail & Consumer Goods Retail environments North America

The U.S. Supreme Court rules that direct purchasers from monopolistic retailers are proper plaintiffs to sue those retailers pursuant to Section 4 of the Clayton Act.

Tishkoff

Apple charges the developers a $99 annual membership fee, allows them to set the retail price of the apps, and charges a 30% commission on every app sale. . 15, direct purchasers from monopolistic retailers are proper plaintiffs to sue those retailers.

Omnichannel shopping in 2030

McKinsey & Company

Four McKinsey leaders envision the future of retail. Marketing & Sales Insights Retail environments Multichannel Innovation

Retail 103