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Time to Activate: How to Leverage Your Customer Data

ITA Group

In a previous post about leveraging customer data , we talked about starting with the end in mind. How do you plan on using the data you’ve collected? Below, I've listed just a few of the ways you could start to leverage data to amplify your bottom-line results (but as mentioned in the previous post this list is by no means exhaustive).

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7 Top KPI Software Solutions

ClearPoint Strategy

If you’ve landed here, you probably already know the vital role that key performance indicators, or KPIs, play in meeting your company’s strategic goals. KPI software has a supporting—yet still significant—role in that it gives you the ability to manage, visualize, and analyze the KPI data you collect. Charts And Data Visualizations.

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Strategy Reporting: The Ultimate Guide

ClearPoint Strategy

In business, everyone talks about the importance of the strategy report : We can all agree it’s an essential document that provides an analysis of past performance and insight into the organization’s main objectives, strategies, and risks. How many MBAs does it take to produce a strategy report??). Ready to get started? Let’s dive in!

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How OLAP and AI can enable better business

IBM Business Partners

Initially, they were designed for handling large volumes of multidimensional data, enabling businesses to perform complex analytical tasks, such as drill-down , roll-up and slice-and-dice. As AI techniques continue to evolve, innovative applications in the OLAP domain are anticipated.

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Mapping the Customer Experience: Answers to 7 Common CX Questions

ITA Group

Mapping the Customer Experience: Answers to 7 Common CX Questions. In my role, I float back and forth between front of house (strategy and sales) and back of house (operations). This means I get to bring the voice of our clients back to our internal teams on a pretty regular basis. So, here we go. The first dimension is the journey steps themselves.

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