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Criminal Enforcement of Trade Secret Theft: Strategic Considerations for Canadian SMEs

TIM Review

As IP theft remains hard for firms to detect, much less obtain legal redress for, their incentives are to rely more on their own efforts to conceal trade secrets and less on patents that entail public disclosure. New estimates suggest that trade secret theft is between 1% and 3% of GDP, meaning that the cost to the $18 trillion U.S.

Legal 40
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Mapping the Customer Experience: Answers to 7 Common CX Questions

ITA Group

Mapping the Customer Experience: Answers to 7 Common CX Questions. In my role, I float back and forth between front of house (strategy and sales) and back of house (operations). This means I get to bring the voice of our clients back to our internal teams on a pretty regular basis. So, here we go. We are an engagement company.

Credit 62