MSP Clients Are Unhappy. Here’s Why and What To Do.
Channel Insider
JUNE 13, 2022
The overwhelming majority of MSP customers are so frustrated with their managed service provider (MSP) that they’re looking to replace them within the next year, according to a new report from CloudBolt Software. With 80% of companies shopping for a new MSP, the report cited two trends for the widespread dissatisfaction: Organizations are building increasingly complex and chaotic multi-cloud architectures that they cannot internally maintain.
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