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Achieving Customer Success through Collaboration Excellence

Phoenix Consulting Group

federal government customers. As a small business, it is particularly important to demonstrate this capability when working with government customers. Certifying to standards shows that you apply some rigor in how you manage your business, and that translates to less risk and better outcomes for your customer.

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Why Principles-Based Collaboration Is Essential For Agile Ecosystems

Phoenix Consulting Group

As we enter an “Era of Ecosystems,” we need a different approach and thinking to manage these multi-dimensional and multi-lateral business relationships. I believe the partner management processes that have been developed as a profession are still relevant, but we do need to rethink how we apply them.