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Conversational AI use cases for enterprises

IBM Business Partners

This class of AI-based tools, including chatbots and virtual assistants, enables seamless, human-like and personalized exchanges. This sophisticated foundation propels conversational AI from a futuristic concept to a practical solution. Natural language generation (NLG) complements this by enabling AI to generate human-like responses.

Banking 103
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Frost & Sullivan Recognizes Puzzel as the 2023 Company of the Year for Innovative CCaaS Solutions & Advanced AI Capabilities

Frost & Sullivan

Puzzel is a market-leading European contact center-as-a-service (CCaaS) software provider with over 20 years of industry-proven experience, delivering a superior customer experience (CX) by combining an empathetic human touch with disruptive technologies.

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Frost & Sullivan Recognizes Teleperformance as Growth and Innovation Leader in the Asia-Pacific Customer Experience Outsourcing Services Market

Frost & Sullivan

In today’s competitive market, CX outsourcing services have become a competitive differentiator by enabling business continuity, boosting operational efficiencies, and accelerating innovation. Over the years, Teleperformance has shown tremendous acumen in acquiring and integrating capabilities that result in organic and inorganic growth.

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The Provocateurs: Episode 4 | Hubert Joly

Thinkers 50

Hubert Joly has been described as ‘a visionary’, and ‘one of the most gifted leaders of our time.’ In it, Joly agitates for business to commit to diversity and inclusion to ‘unleash human magic’. In it, Joly agitates for business to commit to diversity and inclusion to ‘unleash human magic’. ABOUT THIS EPISODE. Hubert Joly.

Retail 98
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Announcing the Thinkers50 2021 Coaching and Mentoring Award Longlist

Thinkers 50

The Coaching and Mentoring Award is unique among our awards because it starts with a longlist of 50 nominees, selected via the 100 Coaches network. In consultation with the Thinkers50 founders and advisors, the longlist is then winnowed down to the eight-person Thinkers50 shortlist, from which the eventual winner is selected.

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A Comprehensive Guide to Leveraging Artificial Intelligence for Content Excellence

SEO Magazine

Today’s technology allows us to use artificial intelligence as our ally in composing effective and engaging materials that appeal to both search algorithms and human readers. With this powerful tool at our fingertips, mastering modern SEO becomes a much more manageable task.