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How Does Self-Serving Attribution Affect Strategic Decisions?

INSEAD Knowledge

In our study, published in the Academy of Management Journal, my co-authors* and I argue that self-serving attribution plays a critical role in how we learn from past performance. Our research shows how different patterns of attributing successes and failures affect firms’ responses to performance outcomes.

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Movers & Shakers Interview with Mr. C.S. Vigneshwar, Vice President, Federation of Automobile Dealers Associations of India (FADA)

Frost & Sullivan

How has India’s automotive sector been performing so far this year? The tractor segment has shown signs of revival, especially in the post-COVID world, where there has been significant migration from urban to rural areas, generating self-employment in the region. How, if at all, have connected, autonomous, shared and electric (C.A.S.E)

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How Can Firms Effectively Use Technology in Customer Journey Management

TIM Review

Organizations need a Total Experience (TX) strategy to continuously enhance their Customer Experience (CX) and Employee Experience (EX), especially while these interactions become more digital, mobile, and distributed (Wong et al., Although a vast majority of CJ research cites technology broadly (as in Hamilton et al., 2019; Campbell et al.,

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The Provocateurs: Episode 10 | What we have learned so far

Thinkers 50

Listen to learn more about flipping failure for learning, the virtues of transparency, humility’s role in leadership and how to really maximize diversity in teams. She also served on the US Board of Directors. Chief Strategy Officer, Deloitte. Steve serves the Deloitte US Partnership as its Chief Strategy Officer.

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Ideologies in Energy Transition: Community Discourses on Renewables

TIM Review

Previous research indicates that strategic orientations regarding energy transitions are often affected by conflicting ideologies (Stirling, 2014). This paper attempts to turn the focus on how the so-called meso-level actors (Schenk et al., However, this issue has received little attention in transition literature (Geels, 2020).

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