Channel Insider

FEBRUARY 9, 2024

With its general availability to enterprise customers last November, organizations of all sizes are now able to take advantage of its capabilities to streamline their employee workflows and boost productivity. What is Microsoft Copilot? Visit Microsoft What is the cost of Microsoft Copilot? hours a week in meetings.

Partnering capability and readiness 89

Partnering capability and readiness Collaboration Ecosystems Utilities 89

Channel Insider

MAY 16, 2024

An AI ecosystem is an interconnected network of tools and resources that managed service providers (MSPs) can use to enhance their operations. Featured Partners: Managed Service Provider (MSP) Software Learn More Learn More Learn More What is an AI ecosystem?

Ecosystems 80

Ecosystems Collaboration Utilities System integrators 80

IBM Business Partners

SEPTEMBER 6, 2023

Generative AI is powering a new world of creative, customized communications, allowing marketing teams to deliver greater personalization at scale and meet today’s high customer expectations. The familiar IT adage, “garbage in, garbage out,” still applies; high-quality data is essential to yield a high-quality result.

Partnering capability and readiness 113

Partnering capability and readiness Legal Retail Ecosystems 113

Jake Jorgovan

FEBRUARY 8, 2024

Learning from these leaders allows you to enhance your HR functions, from recruitment to employee engagement. They are often seasoned professionals with extensive experience in talent management, organizational development, employee engagement, and HR technology. That’s why finding the right guidance is critical.

Mergers and acquisition activities 130

Mergers and acquisition activities Partnering capability and readiness Utilities Sales leadership 130

Channel Insider

FEBRUARY 16, 2024

Featured Partners: Managed Service Provider (MSP) Software Learn More Learn More Learn More 10 steps to build an AI strategy as an MSP Building an effective AI strategy involves a series of process steps to ensure the implementation aligns with your organization’s goals and maximizes its potential benefits.

Partnering capability and readiness 87

Partnering capability and readiness Government Legal Strategic partnership 87

IBM Business Partners

DECEMBER 5, 2023

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. Generative AI excels at handling diverse data sources such as emails, images, videos, audio files and social media content. trillion in that year.

Retail 90

Retail Partnering capability and readiness Banking Government 90

Channel Insider

MARCH 6, 2024

What is NIST? What is CMMC? Components • Identify, Protect, Detect, Respond, Recover. NIST and CMMC are two of the most common cybersecurity frameworks U.S. government agencies use. If your firm provides services to one or more government entities, you need to understand both of these frameworks. Part of the U.S. government.

Partnering capability and readiness 81

Partnering capability and readiness Government Risk mitigation System integrators 81

IBM Business Partners

JANUARY 19, 2024

Identifying potential pain points and solving for them before they happen is the best way to keep customers from switching to another provider. The future of customer experience must be intertwined with customer service to keep pace with customer needs to ensure organizations are delivering high customer satisfaction.

Utilities 85

Utilities 85

IBM Business Partners

JANUARY 18, 2024

Chatbots can help your customers and potential clients find or input information quickly by instantly responding to requests that use audio input, text input or a combination of both, eliminating the need for human intervention or manual research. Gone are the days of prompts like “Press 6 to connect to customer service.”

Insurance 86

Insurance Energy Banking Government 86

IBM Business Partners

NOVEMBER 30, 2023

Talent acquisition refers to the ongoing strategy and process an organization and its HR department uses to source, attract, evaluate, hire and retain the highly-qualified new employees it needs to grow. Watch on demand: Modernize your workforce with generative AI skills What is a talent acquisition strategy?

Utilities 61

Utilities Construction Legal 61

IBM Business Partners

FEBRUARY 16, 2024

So what are the key differences in customer service vs. customer experience? In many organizations, but not all, customer service is treated as part of the customer experience. Both are interested in driving customer satisfaction, but they focus on different parts of the customer journey to achieve it.

88

88

INSEAD Knowledge

FEBRUARY 4, 2023

The nuts and bolts of conquering the world Few elements are as integral to the very survival and growth of companies as what we call POP-Leadership. Short for people, organisation, product and leadership, POP-Leadership provides a framework from which to analyse firms’ strategies and identify the successes and pitfalls.

114

114

Jake Jorgovan

OCTOBER 13, 2023

I recognize this imperative, so I’ve curated a list of the top 12 CEO recruiters and executive search firms that stand out in their quest to identify leadership excellence. Korn Ferry : Korn Ferry offers unmatched expertise in assessing and identifying C-level executives who are an ideal fit for a company's culture.

Life science 130

Life science Energy Telecommunications Retail 130

IBM Business Partners

DECEMBER 20, 2023

It identifies new customers through awareness, consideration, and purchase, aims to retain customers, and drives word-of-mouth through the post-purchase phase. It identifies new customers through awareness, consideration, and purchase, aims to retain customers, and drives word-of-mouth through the post-purchase phase.

63

63

IBM Business Partners

MAY 17, 2024

To take one example, AI-facilitated tools like voice navigation promise to upend the way users fundamentally interact with a system. To take one example, AI-facilitated tools like voice navigation promise to upend the way users fundamentally interact with a system. AI models analyze vast amounts of data quickly and accurately.

Retail 64

Retail Engineering Ecosystems 64

Jake Jorgovan

DECEMBER 22, 2023

Finding the right healthcare talent is not just about filling positions; it's about identifying leaders who can navigate the dynamic world of medical advancements and patient care. Known for building exceptional leadership teams and advising on leadership potential, with a commitment to trust, candor, and integrity.

Life science 130

Life science Biotech Legal Ecosystems 130

IBM Business Partners

FEBRUARY 14, 2024

When thinking of artificial intelligence (AI) use cases, the question might be asked: What won’t AI be able to do? The easy answer is mostly manual labor, although the day might come when much of what is now manual labor will be accomplished by robotic devices controlled by AI. We’re all amazed by what AI can do.

Insurance 82

Insurance Retail Energy Life science 82

Jake Jorgovan

JUNE 3, 2024

Here's what you'll find in this article: A curated list of the top 30 creative agencies. Creative agencies bring specialized expertise and access to the latest tools and technology in design and marketing that you might not possess in-house. Finding the right creative agency can feel overwhelming. You're not alone in this search.

Retail 130

Retail Finance Utilities Consumer packaged goods 130

IBM Business Partners

JULY 26, 2023

In this blog post, we will delve into the concept of zero-based budgeting, exploring its definition, advantages, disadvantages, implementation steps, and tools needed. Learn more about IBM Planning Analytics What is Zero-Based Budgeting? Zero-Based Budgeting (ZBB) is like solving a financial puzzle.

Utilities 56

Utilities Collaboration Value creation Credit 56

IBM Business Partners

JULY 5, 2023

Moving data and applications from traditional on-premises data centers to cloud infrastructure offers companies the potential for significant cost savings through accelerating innovation, keeping a competitive edge and better interacting with customers and employees. What metrics will we track?

Finance 63

Finance Utilities Engineering Government 63

Channel Insider

APRIL 28, 2023

Privileged access management (PAM) refers to the processes and tools used to manage and control privileged users’ access to sensitive information and critical systems. PAM helps identify the specific individuals who have been granted privileged access, the type of access they’ve obtained, and the duration of their usage.

Ecosystems 75

Ecosystems Utilities 75

IBM Business Partners

OCTOBER 25, 2023

Along with adding enormous value to customer and employee experience, HR and customer service functions, generative AI on hybrid cloud gives CIOs and CTOs exceptional agility to automate IT operations and modernize applications, potentially eliminating their technical debt and enabling truly continuous modernization.

Engineering 82

Engineering Government Energy 82

ClearPoint Strategy

AUGUST 9, 2021

From goal setting to daily operations, it can be easy for an organization to focus on what it feels it can control internally. A company’s stability and profitability are interdependent on its ability to quickly identify and respond to changes in the external environment. Why consider how external factors will affect your business?

Legal 98

Legal Insurance Credit Government 98

Channel Insider

OCTOBER 4, 2022

What Is IT Process Automation? Once a business identifies a tedious task, it can set up appropriate processes through available tools and automate that task based on a trigger system. On the other hand, the plethora of services available today make it easier to get on board with MSPs. billion in 2021.

Utilities 76

Utilities Finance Ecosystems 76

Chameleon Sales

JANUARY 17, 2024

An effective contract management system should include advanced planning and administration of your contracts with everyone, from your clients to your vendors to your partners to your employees. In fact, 45% of contracting professionals note wasted employee time due to poor contract management. So, how do you manage renewals?

Legal 52

Legal Finance Collaboration Business development 52

IBM Business Partners

SEPTEMBER 19, 2023

Though you may encounter the terms “data science” and “data analytics” being used interchangeably in conversations or online, they refer to two distinctly different concepts. Data science is an area of expertise that combines many disciplines such as mathematics, computer science, software engineering and statistics.

Engineering 76

Engineering Retail Energy 76

ClearPoint Strategy

MAY 24, 2021

Size 400+ employees 235,000 customers. Now people are more focused on what we have to do as a team… They’re part of the project management process instead of just being a team member.”. And each department was managing projects using different tools. Industry Electric Utility. Strategic Planning: A Need To Grow.

Utilities 94

Utilities Government 94

ClearPoint Strategy

JULY 7, 2021

If there is one phrase that represents both enormous potential and challenges to organizations today, it is big data. We have more and more data available to us every day and many companies are stymied by the sheer volume of managing it. This dashboard is a high-level snapshot of a company’s financial health. Click To Tweet.

Finance 98

Finance Government 98

ITA Group

JANUARY 6, 2022

Based on what the market has been showing us in recent months, here are some trends to keep in mind as we enter the new year as well as a couple predictions to watch out for. Loyalty programs can be the center of the wheel for data collection, and new tools will allow true individualized 1:1—and even what I’m calling 1:2 marketing.

65

65

SFE Partners

APRIL 26, 2023

What is the Sales Process? Streamlining results allows you to identify and eliminate any inefficiencies that may be preventing your business from reaching its maximum potential. Key Takeaways Importance of Optimizing Your Sales Process When Is The Right Time To Optimize the Sales Cycle?

Energy 52

Energy Utilities Collaboration 52

ClearPoint Strategy

DECEMBER 2, 2021

KPIs are a much talked-about but frequently underutilized business tool; few companies implement them with the level of rigor required to produce good results. You’ve heard it before: “What gets measured gets managed.” What distinguishes a KPI from other traditional business metrics? In this article. Chapter 1: A KPI Definition.

Construction 105

Construction 105

Channel Insider

MARCH 1, 2023

Students and professionals alike can take courses, study, and practice to earn any number of IT certifications that boost their value as employees as well as value to clients in the managed service provider (MSP) space. Having the right IT certifications can be a huge benefit for your MSP business.

Channels and alliances 85

Channels and alliances Partnering capability and readiness Engineering Credit 85

IBM Business Partners

OCTOBER 16, 2023

ML also helps drive personalized marketing initiatives by identifying the offerings that might meet a specific customer’s interests. Customer service use cases Not only can ML understand what customers are saying, but it also understands their tone and can direct them to appropriate customer service agents for customer support.

Banking 48

Banking Fintech Engineering Government 48

Jake Jorgovan

FEBRUARY 12, 2024

You're on the right page to identify the key thought leaders in the finance and fintech industry. Their expertise can guide your investment decisions, enhance your understanding of digital finance, and provide the tools to innovate within your financial practices. But you already know that and the challenges you are facing.

Fintech 130

Fintech Finance Banking Financial Technology 130

ClearPoint Strategy

MAY 24, 2021

Size 400+ employees 235,000 customers. Now people are more focused on what we have to do as a team… They’re part of the project management process instead of just being a team member.”. And each department was managing projects using different tools. Industry Electric Utility. Strategic Planning: A Need To Grow.

Utilities 52

Utilities Government 52

Channel Insider

DECEMBER 23, 2021

More cybersecurity training for employees only goes so far in managing risks associated with the accidental clicking of malicious URLs, files, and applications – or sending of sensitive data. Best Email Security Solutions for 2022 Considerations for Email Security Solutions What is Email Security? Table Of Contents.

Engineering 79

Engineering Collaboration 79

ITA Group

JULY 13, 2021

This gratitude I’m feeling has turned my attention to the topic of recognition, which is why I stopped in my tracks when I was reviewing our research and saw this stat: Eighty percent (80%) of the employees we surveyed have a recognition program at work—but only 34% of those people actually like the program. Get Ahead of “Are We There Yet?”).

Construction 52

Construction Retail Government 52