IBM Business Partners

FEBRUARY 12, 2024

An evolution of customer experience (CX) was to be expected. Throughout modern history, organizations have encountered internal and external challenges that changed how they interact with customers and how customers view those organizations. Advancements in technology mean customers can order virtually any product and receive it in less than a week.

Retail 102

Retail Engineering 102

IBM Business Partners

MAY 6, 2024

Many of the world’s largest enterprises rely on IBM Z to support their core business, and by a process of continued innovation, IBM Z brings industry-first technologies to our clients with each new generation. The global economy runs on transactions, and 70% of transactions by value run through an IBM Z® mainframe.

Collaboration 95

Collaboration 95

SEO Magazine

JANUARY 13, 2024

Embrace the transformative power of AI in your social media strategy to elevate engagement and streamline content creation. With an AI Creative Suite, you can generate compelling visuals, craft targeted copy, and personalize campaigns with unprecedented efficiency. Imagine AI as a tool that crafts your online voice.

Utilities 105

Utilities 105

IBM Business Partners

APRIL 25, 2024

Commerce is a complex journey in which the moment of truth—conversion—takes place. “It’s about experiential buying in a seamless omnichannel journey, which is so rich that it essentially becomes channel-less.” But the paradigm has shifted.

Retail 91

Retail Engineering 91

IBM Business Partners

DECEMBER 6, 2023

As the adoption of AI and other technologies continues to expand, it will transform how we perform work with the potential to disrupt 83 million jobs globally and create 69 million new roles by 2025, according to the World Economic Forum. This will impact employees at all levels.

Collaboration 103

Collaboration 103

IBM Business Partners

APRIL 8, 2024

It’s no longer a question of whether AI will transform business and the workforce, but how it will happen. A study by the IBM® Institute for Business Value revealed that up to three-quarters of CEOs believe that competitive advantage will depend on who has the most advanced generative AI.

Collaboration 69

Collaboration 69

Jake Jorgovan

FEBRUARY 12, 2024

Lex Sokolin Business website : Generative Ventures Social media profiles: LinkedIn , Twitter Follow for: Insights into the intersection of fintech, Web3, artificial intelligence, and the future of the machine economy. Companies in the finance and fintech sectors deal with rapidly evolving market trends and regulatory landscapes.

Fintech 130

Fintech Finance Banking Financial Technology 130

IBM Business Partners

JANUARY 19, 2024

One of the most important reasons why organizations are increasingly embracing digital transformation is to revolutionize how they serve the customer. One of the most important reasons why organizations are increasingly embracing digital transformation is to revolutionize how they serve the customer.

Utilities 94

Utilities 94

IBM Business Partners

DECEMBER 7, 2023

There is no question that customer service is about to take a massive leap forward, thanks to emerging trends like artificial intelligence (AI). Undoubtedly, the future of customer service must be AI-based for organizations to improve the customer experience and increase customer loyalty.

Partnering capability and readiness 85

Partnering capability and readiness Value creation Utilities 85

Jake Jorgovan

MARCH 24, 2024

Thought leaders bring a wealth of knowledge, innovative strategies, and industry insights that can transform your hiring practices and talent acquisition. They not only guide through the complexities of the recruiting process but also forecast emerging trends in the workforce. Let’s dive in.

Mergers and acquisition activities 130

Mergers and acquisition activities Utilities Engineering Construction 130

Jake Jorgovan

JANUARY 26, 2024

Integration of Advanced Technologies: Embracing AI, machine learning, and big data analytics to drive marketing strategies and decision-making. Integration of Advanced Technologies: Embracing AI, machine learning, and big data analytics to drive marketing strategies and decision-making.

Collaboration 130

Collaboration Legal Retail Utilities 130

IBM Business Partners

JANUARY 25, 2024

In the case of responsible artificial intelligence (AI), organizations should prioritize the ability to avoid harm as a central focus. Some organizations may also aim to use AI for “doing good.” ” However, sometimes AI requires clear guardrails before one can agree with “good.”

Legal 104

Legal Government 104

IBM Business Partners

FEBRUARY 12, 2024

Customer experience (CX) defines a customer’s journey with a company, including both direct and indirect touchpoints. Get the ‘AI for Customer Service’ guidebook Trend 1: Sustainability for customer satisfaction A new generation of consumers creates a need for new approaches to customer relationships.

Retail 77

Retail 77

IBM Business Partners

DECEMBER 8, 2023

As generative AI creates new opportunities and transforms cloud operations, it is crucial to learn how to maximize the value of these tools. A recent report from the IBM Institute for Business Value found that 68% of hybrid cloud users already have a formal, organization-wide policy or approach for the use of generative AI.

Engineering 73

Engineering 73

IBM Business Partners

JANUARY 15, 2024

While digital transformation has been a trend for some years, emerging technologies have made this movement even more important. They face an ever-increasing cadre of startups and established organizations, all of whom are also trying to keep up to date on digital transformation trends to achieve a competitive edge.

Energy 77

Energy Ecosystems Engineering 77

IBM Business Partners

DECEMBER 4, 2023

The surge in adoption of generative AI is happening in organizations across every industry, and the generative AI market is projected to grow by 27.02% in the next 10 years according to Precedence Research. There are many ways generative AI can revolutionize businesses and transform AI adoption for developers.

67

67

IBM Business Partners

FEBRUARY 28, 2024

Sourcing is getting smarter. To start, many organizations have already pivoted from a tactical to a strategic sourcing mindset—which can make all the difference when it comes to gaining and retaining a competitive advantage. But now, the benefits of strategic sourcing are becoming even more attainable thanks to innovation.

Engineering 105

Engineering 105

IBM Business Partners

MAY 9, 2023

Three observations stand out to me from Partner Plus Day and Think: First, there is no question we are on the right path, with a singular focus on supporting our partners and clients with a clear strategy and new AI and Hybrid Cloud offerings. Second, it has never been more apparent that IBM and our partners are better together.

Channels and alliances 101

Channels and alliances Ecosystems Engineering Collaboration 101

IBM Business Partners

JANUARY 3, 2024

There is a high likelihood that historically underserved communities may use a generative transformer, especially one that is embedded unknowingly into a search engine, to ask for medical advice. How can we proactively invest in AI for more equitable and trustworthy outcomes? The NIH further stated that between 47.5

Life science 79

Life science Biopharmaceuticals Government Engineering 79

IBM Business Partners

OCTOBER 25, 2023

Implementing generative AI can seem like a chicken-and-egg conundrum. In a recent IBM Institute for Business Value survey, 64% of CEOs said they needed to modernize apps before they could use generative AI. From our perspective, the debate over architecture is over.

Engineering 89

Engineering Government Energy 89

IBM Business Partners

MARCH 20, 2024

Each year we see the challenges that enterprises face become more complex as they strive to keep up with the latest technologies, such as generative AI, and increasing customer expectations. This includes cyber incidents, technology failures, natural disasters and more. Similarly, in the U.S. Similarly, in the U.S.

Fintech 80

Fintech Banking Telecommunications Insurance 80

IBM Business Partners

DECEMBER 4, 2023

However, the flip side is that each organization has the option to map out its specific DORA journey, acknowledging its starting point and making business and risk-informed prioritizations along the way to generate maximum value from its investment. With that said, there isn’t a one-size-fits-all route to addressing DORA.

Risk mitigation 95

Risk mitigation Government 95

IBM Business Partners

FEBRUARY 16, 2024

Both are interested in driving customer satisfaction, but they focus on different parts of the customer journey to achieve it. The overall customer experience focuses on meeting customer expectations and influencing the customer’s overall perception of products and solutions wherever they take place on the customer journey.

97

97

SEO Magazine

OCTOBER 5, 2023

Generative AI can be your ally in this journey. ” Stick around as we explore leveraging AI-driven strategies effectively while keeping customer needs at the heart of your efforts. ” Stick around as we explore leveraging AI-driven strategies effectively while keeping customer needs at the heart of your efforts.

Engineering 98

Engineering High tech Utilities 98

IBM Business Partners

AUGUST 22, 2023

When leveraging traditional ML and AI modeling technologies, you must carry out focused training for siloed AI models, which requires a lot of human supervised training. This has been a major hurdle in leveraging data—historical, current and predictive—that is generated and maintained in the siloed process and technology.

Utilities 80

Utilities Energy Government Engineering 80

IBM Business Partners

JANUARY 15, 2024

Enterprises now recognize the importance of leveraging innovative technologies to drive digital transformation and achieve cost efficiency. The path of digital transformation is fraught with challenges. The path of digital transformation is fraught with challenges.

Insurance 74

Insurance Risk mitigation Construction Engineering 74

IBM Business Partners

APRIL 18, 2024

This is the potential of artificial general intelligence (AGI), a hypothetical technology that may be poised to revolutionize nearly every aspect of human life and work. A world where computer minds pilot self-driving cars, delve into complex scientific research, provide personalized customer service and even explore the unknown.

Partnering capability and readiness 95

Partnering capability and readiness Insurance Collaboration Construction 95

IBM Business Partners

NOVEMBER 8, 2023

I am excited to announce, therefore, that a few months ago I took on the role of IBM Power general manager. At the beginning of the year, we laid out a new strategy for IBM Power under the leadership of Ken King, who will be retiring by the end of 2023 after forty years with IBM. Let’s dig in to some specifics.

Banking 98

Banking Credit Ecosystems Collaboration 98

IBM Business Partners

OCTOBER 10, 2023

Generative AI has taken the business world by storm. Organizations around the world are trying to understand the best way to harness these exciting new developments in AI while balancing the inherent risks of using these models in an enterprise context at scale. These search engines are reliant on keywords and human feedback.

Credit 88

Credit Banking Engineering Utilities 88

IBM Business Partners

JANUARY 25, 2024

Thankfully, customer-centric organizations have many tools, examples, and use cases at their disposal to meet the growing needs of today’s customers. It is important to meet the customer’s needs on day one, by making an emotional connection. Next, they can solicit feedback or inquire if the user needs support.

Retail 74

Retail 74

IBM Business Partners

OCTOBER 12, 2023

IBM recently gathered with our services partners, some of the world’s most prominent consultancies and systems integrators, to discuss AI for business at the IBM Global Systems Integrators and Consultancy Exchange event in New York. IBM is working with our partners on multiple ways watsonx.ai

Engineering 67

Engineering System integrators Ecosystems Government 67

IBM Business Partners

NOVEMBER 24, 2023

Hence, application modernization initiatives need to be focusing more on the value to business and this involves significant element of transformation of the applications to business capabilities aligned components and services. Duplicative capabilities across applications and channels give rise to duplicative IT resources (e.g.,

Banking 99

Banking Retail Energy 99

IBM Business Partners

DECEMBER 15, 2023

The use of artificial intelligence (AI) has the potential to remake how every department in an organization operates, but the changes might be most powerful in customer support. For example, organizations are now infusing their chatbots (or bots) with generative AI to increase the success rate of interactions.

Partnering capability and readiness 75

Partnering capability and readiness Value creation Utilities 75

IBM Business Partners

DECEMBER 20, 2023

Providing a better customer experience takes into consideration the entire customer journey and every customer touch-point. Meeting customer expectations requires discipline and compassion across the entire customer journey map. Doing so increases the potential for profitability and customer retention.

69

69

IBM Business Partners

DECEMBER 18, 2023

For organizations of all types—and especially those in highly regulated industries such as financial services, government, healthcare and telco—considerations including the rise of generative AI, evolving regulations and data sovereignty laws and ongoing security challenges must be top of mind.

Banking 70

Banking Finance Government Ecosystems 70

IBM Business Partners

JULY 12, 2023

We’re delighted about the recent unveiling of IBM and Adobe’s dynamic partnership to help brands accelerate their content supply chains using generative AI. The AI enhancements can help save time and unlock a world of limitless creative possibilities. The AI used must be transparent, governed and trusted.

Government 59

Government 59

IBM Business Partners

JULY 17, 2023

While traditional AI approaches provide customers with quick service, they have their limitations. Generative AI has the potential to significantly disrupt customer care, leveraging large language models (LLMs) and deep learning techniques designed to understand complex inquiries and offer to generate more human-like conversational responses.

Partnering capability and readiness 58

Partnering capability and readiness Banking Ecosystems 58