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The Five Traits of an All-Star Alliance Partner

PartnerTap

I can’t say this enough–If there is no trust, why would a partner even motivate their teams to refer deals, share intel, share pipeline, account map, or bring you in on their deals? If your sales teams are taking actions that compromise trust in a partnership, it can create channel conflict and larger problems for the entire company.

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The 11-Step Co-Sell Transformation Playbook

PartnerTap

Under Kate Johnson’s leadership, Lumen’s indirect channel leaders, Sarah Seegers and Danny Beneditti, have carried this torch and led a channel-first sales transformation that moves them from engaging with partners reactively, to engaging partners proactively to hunt and co-sell into accounts. Channel managers get reassigned.

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Top 9 Healthcare Contact Center/Call Center Consultants and Consulting Firms

Jake Jorgovan

Mcintosh & Associates : Founded in 1997, this firm is a Dallas-based call center consulting firm specializing in optimizing customer experiences across various communication channels. They focus on omni-channel communication, integrating various communication modes like email, web chat, and social media into call center operations.

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4 Key Things to Consider When You’re a Channel Leader

Impartner

Have you ever asked yourself what drives channel revenue, what makes partners profitable and what does it take to make your channel successful? If you’re a channel chief looking for visibility into your channel, Impartner is here to help and we’ve built the perfect tool that answers those golden channel questions.

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Customer Experience Is More Than Just a Survey. It’s a State of Mind.

ITA Group

That intel stopped me in my tracks and got me thinking. Work to identify individuals in your organization and channel who deliver excellent customer experiences. Act on existing intel. Ever stop to think about whether your brand has a customer experience program, or whether you simply have a survey? Sales numbers are goals.

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Impartner Ushers in a New Era in Partner Management with Partner Lifecycle Automation Solution

Impartner

Company’s Spring ’20 Release also features re-engineered BI engine, Channel Intel, which uniquely answers the two golden indirect sales questions: which actions drive partner revenue and what makes a partner profitable. Channel Intel delivers on that promise.”. The right journey delivers the right result.

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Synnex-Tech Data Merger Reflects Distribution’s Evolution

The 2112 Group

The merger of Synnex and Tech Data is about more than the distribution consolidation trend that people around the channel like to chat about. ScanSource bought Intel is ys , a telecommunications master agent, to expand its customer base and capitalize on the growing synergies of IT and carrier services. . By Larry Walsh.

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